from beachcomber to cal spa???

[beachman]

I've owned a 740 beachcomber hottub for 1 1/2 years now and i've been haveing jets pop out ever since i've gotten the thing. I 've also have a lot of blistering all over the cover. Iam now looking at getting a different spa. I've wet Tested,hotsprings,catalina,jacuzzi,sundance and now looking at cal spa, but haven't wet tested it yet. just wondering if any of you know about this spa.(or if i'll end up with another lemon)
I looked at the cal spa and looks like a well built tub and the water pressure from the jets is quite powerful which is something iam looking for.  any take on this tub!!?

 

[Spatech_tuo]

Do a search on Cal Spa here and other sites. I think you may change your mind on them after doing so.

 

[beachman]

I would like to but the jets keep popping off....
I really don't think that there is a really good tub out there!! I think were all searching for something that doesn't exist!?

 

[Steve]

if these 2 issues were resolved, how would you feel about the product you have currently?

 

[beachman]

beachcomber has been in business for how long?? 20 years?? how can they be having jet problems now? this item should have been resolved along time ago..
There is nothing more embaressing than having your friends over in the tub knowing you spent 11000 on a tub that keeps popping off jets. also the really small jets I've had to replace afew times because they wont stay in place. if it wasn't for the jets and cover i would say beachcomber is a pretty good hottub. But when you think of a hottub, one of the most important items is the jets. its like getting a new car with an engine that doesn't work...... and when I have the jets on low speed some of the jets wont turn they get stuck??
and some well go and stop and then go again and stop.
so I have to ask beachcomber hey! whats going on here?

 

[Steve]

These are not the same jets we used 26 years ago believe it or not.

Again, this issue was resolved and the new R4 jets work perfectly. Any of the jets you are having problems with should be replaced with these new ones. Problem fixed. The search for a new spa hopefully will be eliminated.

If I sound a little "short", it's because these are such minor issues. The idea of replacing the tub with a new one seems very shortsighted. I'm sorry that your dealer isn't looking after this as quick as you would like but that's why I gave you a direct number to Beachcomber if you are unhappy.

If you are displeased with the tub in general, then I could understand your feelings. I'm having a real hard time with this bcause that isn't the case.

Do what you feel is right. I've given you everything I can.

Steve

 

[markb]

A friend of mine owns a beachcomber and loves it. I know he did months worth of research and testing before his purchase. He says he's had no problems with his. We are going to go look at one maybe this weekend. The dealer is about an hour away.

Correct me if I'm wrong, but wasn't calspa the company that went BK a few years ago? Not trying to start a rumor but that's what I have heard here in N. Ca.

 

[beachman]

not sure, I did alot of research too and lots of wet testing. I went with beachcomber because of the comfort and was one of the best tubs for water pressure from the jets.  But I tell you, this jet problem is a real pain, I have forgotten how many trips i've made to return defective jets. I now also have to go to a different beachcomber store because the one were I bough the tub switched to dimention 1

 

[RDF]

I've had my 730 for about a year now. A few jets fell out so I returned them to the dealer. He gave me a box full of assorted jets and told me to replace any bad ones and keep the rest just in case, no problems ever since.
No blistering.. Anyway, I think that should be covered under your warranty..

 

[OnMedic]

Beachman

I am assuming you are in the GTA/Golden Horseshoe somewhere. The switch was made for $$$ reasons I beleive, and I am not sure but I would guess they are 100% committed to the Beachcomber customers after the switch.

Stick it out and find a dealer you have confidence in. Sounds like the problems you have had are now resloved and should be smooth sailing from here.

 

[Pooldevil]

Hi Beachman
I know just where you are coming from !
As an ex Beachcomber dealer ... just think how we feel about all the problems !
Do what we did and change to "Marquis" ... the best move we ever made !

 

[Steve]

You guys are waaaay too dramatic for me. :

That's right my devilish friend... the grass is always greener on the other side.. ???
Let's jump ship... I mean the tub is falling apart right?  


You guys... sheeesh...

Will you personally guarantee him Pooldevil that Marquis will never have any problems? Let me know that answer. Nevermind... I already know.

Steve

 

[Alan]

Never mind

 

[OnMedic]

Beachman,

If your tub is really falling apart, will you give me a good price for it?

 

[Lucas]

Take a look at marquis.  They're as close to perfect the way a tub should be.  IMOP.

 

[Rboehme]

The problems you mention are fairly minor in the spa industry. They are not exclusive to beachcomber.

There is not one manufacturer that has built a problem free spa.

 

[Jordy]

I used to sell Beachcomber Hot Tubs. The jets popping out is quite a common problem and speaks to the quality control of the company that supplies the jets to Beachcomber, as Beachcomber does not manufacture the jets themselves (whose supplying them these days Steve?). It's not a huge problem, but it can be frustrating for the consumer, after all I'm sure you expected the Hot Tub to work the way Beachcomber said it would. Having said that, your local Beachcomber dealer really should be taking care of you better. If you are seriously interested in another Hot Tub, I would suggest you consider Jacuzzi Premium Spas, they seem to offer great value for the money.

 

[Rboehme]

I used to sell Beachcomber Hot Tubs. The jets popping out is quite a common problem and speaks to the quality control of the company that supplies the jets to Beachcomber, as Beachcomber does not manufacture the jets themselves (whose supplying them these days Steve?). It's not a huge problem, but it can be frustrating for the consumer, after all I'm sure you expected the Hot Tub to work the way Beachcomber said it would. Having said that, your local Beachcomber dealer really should be taking care of you better. If you are seriously interested in another Hot Tub, I would suggest you consider Jacuzzi Premium Spas, they seem to offer great value for the money.

In the years I have been in the industry I have seen many brands that had a problem with jets popping out. It is usually due to a problem in manufacturing that is not easily detectable. I.E. weak plastic, poor design, etc.. These problems affect many manufacturers because most manufacturers buy thier jets from the same few jet manufacturers.

 

[beachman]

I know that there is not one spa out there that's perfect.  But what would you call a spa that had
1. jets popping out constantly
2. filter lid cracked ( not covered, had to pay)
3. blistering cover
4. had an air leak from the air control valve

I tell ya, I felt like an idiot when i told people I payed
$10,000 bucks for this tub and these things are happening in the tub.
Customer service hmmm still waiting on them to come over and look at my cover so it can be replaced.  Once again I was told sometime this week..

When Life gives you lemons, Its time for a different tub.

 

[Spatech_tuo]

Talk to the customer service people at the manufacturer to help get the dealer to react. It can help quite a bit.