Hot Tub Review
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jacuzzi premium
Manufacturer: jacuzzi
Avg. Price: $0
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wmccall
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Overall I do enjoy this tub, but cannot recommend it because of all of the small problems I've had and the absolutely horrible dealer support from Van Dorn Pools & Spas in Baltimore. Here's a list of the problems I've had in the 6 months I've owned the spa:
- Pump 2 did not work on initial startup
- 1 jet keeps popping out
- 1 jet became "stuck" in the off position
- 2 air buttons became "stuck" in the on position
- The diverter valve is "stuck" and the handle broke
- The tub stopped working with a "watchdog" error
It has been 2 months since I called in the problem with the diverter valve and Van Dorn still has not fixed it and refuses to return my calls. This is the poorest customer service I've ever had.
Date Purchased: 11/2003
Price Paid: $5750
Recommend: No |
Pros:
Excellent price
Footwell jets
Depth of tub
Cons:
Dealer support
Lots of small problems |
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wmccall
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No need to spend 8000 on a tub this one has it all
tub came with ozone,steps, cover lifter and chemicals
Date Purchased: 11/20/03
Price Paid: $6200
Recommend: Yes |
Pros:
Plenty of room and plenty of power. A very nice tub.
Cons:
none |
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