Atera Atera AnyTemp Swimspa

Unauthorized use of intellectual property
Jun 22, 2016 10:32 pm

Guest

Please be a wise shopper!

Atera Spas has been caught misleading consumers by including the logo of the "Association of Pool and Spa Professionals" (APSP) on their website. They are NOT members of this professional organization. They have not been members of this organization since at least 2012.

Ask yourself why a company would do this.

Date Purchased: August 2015
Price Paid: $15846
Recommend: No

This message was modified Jun 22, 2016 by

I have never been treated so disrespectfully repeatedly by a business owner/director as I was by Joshua Reynolds, Director of Marketing, Four Season Home Products/Atera Spas
Jun 19, 2016 2:50 am

Guest

Date Purchased: August 2015
Price Paid: $15846
Recommend: No

Pros:

the penguins in the advertisement

Cons:

DISMAL customer service/company does not accept responsibility for their deceptive advertising

EMPLOYEES of Atera leave 5star reviews on websites such as SAVANNAH S on this site

After 4 months, Topside Control Cool Down button does not work

no diagrams other than electrical wiring are included with purchase

water diverter knob always lying on the spa floor when the cover is taken off

Atera uses homeowner's electricians as scapegoats claiming any spa not working properly was not hooked up correctly by electrician thus giving them a way out of honouring warranties

This message was modified Jun 19, 2016 by

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