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Please do your research, Vortex in Quebec is a horrible company.  Actually the business is run through a fireplace store as is printed on my CitiBank Statement (Maitre de Cheminees).  I would advise doing considerably more research before doing business with this company (actually just one...

You still have not refunded my money!!! It is May 31, 2014.  If you don't keep to your word, I promise you I will make it a full priority to let anyone and everyone know how you do business.  My credit card is CitiBank, a huge organization and they are still trying to get you to return my...

I have seen the extensive reviews by "Newbie" on Vortex and other spas, but I can assure you I have had the same miserable experience with Vortex almost to a tee.  I have no relation to Newbie other than the miserable experience with Vortex.  I had a miserable experience with this company and...

I had a miserable experience with this company and would like to inform others so they may not have to go through the same experience.  I paid Vortex in Quebec, Canada (Vortexspas.ca) to ship a swim spa to my residence in California on February 8th, 2014.  I was told it would arrive at my home...