Hot Tub Review
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Sundance
Manufacturer: Sundance Spas
Avg. Price: $5463
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admin
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I purchased a 2000 floor model, and got a fantastic deal on it. Price was $6150. out the door. This included a CD ozonator, 2nd topside controls, steps, cover, cover lifter, delivery, and start-up chemicals.
It wasn't an impulse buy. I did research for several weeks before purchase. I checked out Hot Springs, Caldera, Cal Spa, and QCA Spa's (home depot). Nothing compared to the Sundance in the way of comfort, appearance, or dealer. The dealer who sold Sundance was great. Very informative, a no BS kind of guy.
I have had a few minor service issues, which have been repaired within 2 days of calling. The first issue was a sticky weir gate door which was replaced immediately. The second issue was the CD ozonator wasn't working, which they replaced the entire unit within 2 days of calling about it. And the third issue was a leaking seal at the pump. This was also repaired in 2 days, to which the service guy said it was because of being a floor model, and having water in it, then draining it and letting it sit for a few weeks with no water.
All in all the service (which I feel is a big part of the purchase price) has been excellent.
Date Purchased: 10-15-2000
Price Paid: $6150
Recommend: Yes |
Pros:
Appearance, Comfort, Therapy, Price
Cons:
Sticky spinning jets |
This message was modified Oct 30, 2012 by
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We just did our first dip in our brand new Optima and couldn't be happier. We researched many companies and apparently it paid off. The only complaints we have are ones that we previously read about; but, the good points far outweigh the bad. The diverters are noisy, but I knew that going in because the manual even mentions the noise due to the fact of such large quantities of water going through them. We did order a remote for the stereo, but can't seem to make it work very well. We are going to check the battery, but we ASSumed a brand new remote should have a good battery in it. Also, the wood steps do not match the synthetic cabinet, but they are still better than the plastic steps which seemed a little flimsy.
One thing I have to mention is the service we received. A considerable amount of our decision to purchase a Sundance produce was based on articles we read concerning servicing. First, our sales rep was very easy to work with and straight forward about things. Secondly, after our electrician hooked the tub up, one of the first things I did was try to play the stereo/CD player. I was extremely dissapointed when it did not work. With only 5 minutes left till closing, I rushed and called our sales rep. Our stereo was fixed by the time I got home from work the very next day.
We also found that many companies really push for the really high powered motors. The motors in the Optima are plenty powerful. Every jet has very strong output, yet you can adjust them. This is important in our family because what my husband finds comfortable actually hurts me.
When the sun goes down, a cool breeze sweeps your face, the stereo is playing smooth jazz, bubbles are massaging your whole body, and the Sunglow light is on in the tub . . . well, what more can I say.
All, in all, we are very pleased with our decision and would recommend to anyone to purchase a Sundance Optima.
Date Purchased: 4/04
Price Paid: $8000
Recommend: Yes |
Pros:
Classy Looking
Great Power
Great Stereo
Roomy
Cons:
Yes, diverters still noisy
Remote is useless
Wood Steps don't match cabinet |
This message was modified Oct 30, 2012 by
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My wife (who's a little pixie) could not get completely comfortable in any of the seats and neither could my son who's 5'10"/150lbs. The jets in the lounger (under the legs) caused which ever one of us that laid in it to instantly float out of the seat. Overall, this tub was just ok.
Date Purchased: 5/04
Price Paid: $0
Recommend: No |
Pros:
Powerful jets
Good jet action
Cons:
Lounger
Didn't fit that well in seats |
This message was modified Oct 30, 2012 by
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