Hot Tub Review
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Marquis
Manufacturer: Marquis Spas
Avg. Price: $8395
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htheaven
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Have been enjoying the Marquis Wish model for the last year and a half. It was the replacement of a 20 year old Sundance. Noticed a big drop on the power bill from my old tub. I absolutely love the jets, especially the foot blaster on the bottom of the Wish. Maintenance has been really easy and I don't have the chemical smell that my old tub had. One other thing I will point out is how easy it is to get to the equipment area and the drain on these Marquis tubs. It's sealed up really nice with a plastic enclosure and a plastic bottom. I recommend the Marquis Spa.
Date Purchased: 01/14
Price Paid: $10900
Recommend: Yes |
Pros:
Excellent jet power
Low power bill
Easy maintenance
High quality construction
Cons:
Control panel is a little bright at night |
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jemm268
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I bought this tub from a local marquis hot tub dealer ,The tub was suppose to be top quality So as i have had a marquis tub before i paid 10k pounds for a tub,Much higher priced than any other tub on the market of similar quality,The tub has a radio and a chemical dispenser ,The chemical dispenser does not work ,And if you slightly sink the tub in the ground or have in any building the radio is useless ,You can not rely on the tub dispensing chemicals so its back to testing and dosing yourself. We had no handover what so ever from the dealer and tub is quite complicated to use up to our old hot tub,Then just outside the warranty period of only one year the jets start falling out and floating around the hot tub, 3 or 4 at first and now i have 18 sat on the side of the tub ,i called the marquis rep as my local marquis dealer is useless he answered the phone the first time and said he would se what he could do,From then on he has told me he is in a bad signal reception area and cant answer the phone but can text fine ,Disgusting dealing with a customer complain by text message,He is now saying after 13 to 14 months that the tub is out of warranty and i have to buy the jets my sel all by text message ,Had it been 2 or even three i maty have bought them myself , But 18 jets ,these tubs have some serious fault issues,i would not recomend a marquis tub to anyone ,over priced and their new zone jets are not very good as you cant have all the jets on all the time ,its either youre back or your legs ,Our old tub was fine easy to use and we never lost a jet in 9 years ,So marquis instead of going forwards i think youre going backwards ,No for some legal advice to try and get this piece of junk sorted .
Date Purchased: 30/04/2014/
Price Paid: $15570
Recommend: No |
Pros:
looks good ,
led lights are good .bluetooth music good
Cons:
chemical dispensor doesnt work, radio reception very poor if working at all.18 jets just falling out and floating around the tub.,digital screen very difficult to read in bright sunlight if not immposible.back up and customer car shocking to say the least ,Stay away from marquis new range of tubs |
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jemm268
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I bought this tub from a local marquis hot tub dealer ,The tub was suppose to be top quality So as i have had a marquis tub before i paid 10k pounds for a tub,Much higher priced than any other tub on the market of similar quality,The tub has a radio and a chemical dispenser ,The chemical dispenser does not work ,And if you slightly sink the tub in the ground or have in any building the radio is useless ,You can not rely on the tub dispensing chemicals so its back to testing and dosing yourself. We had no handover what so ever from the dealer and tub is quite complicated to use up to our old hot tub,Then just outside the warranty period of only one year the jets start falling out and floating around the hot tub, 3 or 4 at first and now i have 18 sat on the side of the tub ,i called the marquis rep as my local marquis dealer is useless he answered the phone the first time and said he would se what he could do,From then on he has told me he is in a bad signal reception area and cant answer the phone but can text fine ,Disgusting dealing with a customer complain by text message,He is now saying after 13 to 14 months that the tub is out of warranty and i have to buy the jets my sel all by text message ,Had it been 2 or even three i maty have bought them myself , But 18 jets ,these tubs have some serious fault issues,i would not recomend a marquis tub to anyone ,over priced and their new zone jets are not very good as you cant have all the jets on all the time ,its either youre back or your legs ,Our old tub was fine easy to use and we never lost a jet in 9 years ,So marquis instead of going forwards i think youre going backwards ,No for some legal advice to try and get this piece of junk sorted .
Date Purchased: 30/04/2014/
Price Paid: $15570
Recommend: No |
Pros:
looks good ,
led lights are good .bluetooth music good
Cons:
chemical dispensor doesnt work, radio reception very poor if working at all.18 jets just falling out and floating around the tub.,digital screen very difficult to read in bright sunlight if not immposible.back up and customer car shocking to say the least ,Stay away from marquis new range of tubs |
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wmccall
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Not at all happy with my $8k investment in a Marquis spa. It took me 3 months of calls and fighting with the service department to get the skirt replaced (they blamed me for the fading). They are refusing to replace the cover, which has begun to crack, even though it's still under warranty. One of the handles on the cover has torn off by simply lifting the cover (they blamed me and said I needed to be taught how to lift the cover), and one of the pumps faded in power to where it pumps at less than 1/4 of the pressure as the other (again they've blamed me). I wouldn't recommend Marquis to anyone. Way too much money for the headaches I've gone through.
Date Purchased: June '04
Price Paid: $8000
Recommend: No |
Pros:
Holds water.
Cons:
Skirt faded badly (1 year), cover has begun to crack (<3 years), cover handle has torn off (<3 years), plastic cover handle has torn off (<3 years), one of the 2 pumps is putting out <1/4 of the pressure of the other, Spa Frog cartridges are VERY expensive and don't last, the service/warranty department will fight you 'til the bitter end. |
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wmccall
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I own a retail store selling spas. We sell several brands that I could choose from as I own them all and I chose the Marquis for compfort, relaibility and unbeatable massage! I'm looking to replace this spa as I change out every 3 to 4 years and have yet to find something that compares!
Date Purchased: 2001
Price Paid: $7
Recommend: Yes |
Pros:
Best performing most reliable spa I have ever owned. Incredible power, always crystal clear and clean, seating is perfect!
Cons:
They don't make this model anymore. SA Reward is the Closest to it!! |
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wmccall
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Although we bought the spa in January, we finally had it installed and in use in March. We had an enclosure built for the spa and this took some time to complete. We spent about two months researching spas and doing wet tests before deciding on this spa. We derived a lot of benefit from this forum and these reviews so we wanted to provide some content for others as soon as possible even though we have only been using the spa for less than one week.
Everything about the purchase, delivery and orientation was handled well by our dealer. I would like to emphasize right now that selecting a dealer is as important as selecting a spa in terms of your overall ownership experience. During our spa shopping research, it became obvious to me that some dealers from some of the manufacturers don't take much ownership of post-sale issues. While in the store of another manufacturer, I witnessed a dissatisfied buyer of a four-month old spa in need of warranty repair being told by a dealer that the dealer could do no more than place a call to the same third-party service techs that had not been responding to the buyer in a timely manner. If my Marquis has a problem four months from now, I expect my dealer to do more for me than throw me a copy of the Yellow Pages and he has assured me that he takes ownership of all seeing all warranty issues through to completion to the customer's satisfaction. If this type of support matters to you, then I would question the dealer you are considering dealing with in detail on how service issues are handled.
We absolutely love the spa experience and now understand why so many others are so passionate about their spas. Since we live in the desert, we love the two jetted cool down seats in the Euphoria. Feeling a cool desert breeze across ones arms and 100 degree from the waist down is very relaxing and soothing. The tremendous flexibility of seating options and the many ways to manipulate the jet therapy have us still discovering new "favorite" seat/jetting options even after using the spa . The Euphoria offers three zones of jet therapy, neck jet adjustability, air/water mixture adjustability, individual jet water flow adjustability (not on every jet) and two-speed pumps. While this may sound like more bells and whistles than one would use or care about, we find ourselves getting real benefit from the flexibility. I am not a huge fan of high-powered jets blasting away at me on a routine basis, but when I have a kink in my lower back, it is nice to have the option. My wife, on the other hand, loves to run the pumps on high. We find that we both can always find a way to adjust seats or jets to accomodate both of our preferences at any given time.
After we have lived with the spa for a more extended time period, we will post another review.
Date Purchased: Jan 2005
Price Paid: $8000
Recommend: Yes |
Pros:
Dealer
Warranty / manufacturer support
Highly adjustable therapy options
Many seating options
Cool down seats
Beautiful shell
Cons:
No lounge seat |
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wmccall
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If you have a chance to test soak this tub, do not pass up the opportunity. It is hands down the BEST tub out there for the money. You will love it with a capital L!!!
Date Purchased: 10/04
Price Paid: $7400
Recommend: Yes |
Pros:
Things I love: Variety of seating choices (water depth, etc)...easy chemical maintenance with the built in spa frog...energy efficient...large size seats many people....gorgeous inside and out...warranty is transferable and fantastic.
Cons:
Things I don't like.... paying so much money...but it was worth it. |
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wmccall
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This being our first hottub purchase, I did extensive research and chose the Euphoria. We're very happy with our tub, and it gets used MANY times a day still after two months.
The HK-40 jets are awesome as both back massagers and foot massagers. The tub is very quiet even with the jets on high; our friends noted this and they have a D-1 Chairman.
Our first month's electricity bill went up by about 35 Cdn$, not too bad considering a fill and it is December in Canada...
Date Purchased: 12/03
Price Paid: $11000
Recommend: Yes |
Pros:
Great seating arrangement, powerful jets, quiet pumps, beautiful cabinet and shell
Cons:
Expensive... but you get what you pay for! Also, a slight annoyance is that the outside light (which I thought was a great idea... illuminating the entry steps) is only on when the lights INSIDE the tub are on. Fairly useless. |
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wmccall
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Marquis is a good spa.
Date Purchased:
Price Paid: $0
Recommend: Yes |
Pros:
Excellent warrantee. Good construction.
Cons:
not many |
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wmccall
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I did a lot of research into tubs, of course can't do it all but when your doing the research you think your covering all the bases. Anyway, we narrowed it down to 5 tubs in our area and picked the Euphoria because it had the best variety of seating arrangements for my wife who is 5 feet tall and my son who is 4'9" and myself who is 5'8". The jet placements seems to be in great positions, and I really like no pillows for head rests. Didn't think so at first but they have shaped the head rests just perfect for me. I also love the 2 cool off seats with jets. They are the best. More than enough power and we usually turn the jets down a litte. I really like the fact that you can individually turn down the jets. The whirlpool action from the jets is a favorite and the only tub that does this effect with results. The color lighting makes the water different colors and everyone goes whoooo when it does it's thing. I had a little scratch on the cover and if you looked right you could see it easily, the dealer ordered me a new one no problem. And when they installed the cover lifter they missed with the drill and scratched the dura lifter piece. They told me so I didn't find it and replaced it. I have another tiny little scratch in the dura lifter and they wanted to replace that piece too, but I said let me paint it and see what happens. After-all don't want to be too anal. But you can be and our dealer will make sure your taken care of. Great service and warranty. The ozonator is a little noisey cause of the air and water coming out under high pressure. They all do this so not a structural or operational concern, and when the jets are all on you can't hear it, but can feel it in that seat, so it seems like a little extra butt massage, but wish it was quieter. And even though I love the shell layout and strength, the colors suck. It has taken awhile to get used to the white one and I have convinced myself it looks like snow so it has become nice to me, but my first impression was they are ugly. Wish they had a nice pearl one or something, then my wife would have fallen in love at first and not after much convincing. But I understand Marquis philosophy of making a tub, and that is strength, reliability and longivity and there they have succeeded even with the shells. Just love this tub.
Date Purchased: August 2003
Price Paid: $7500
Recommend: Yes |
Pros:
Great jet placements, extremely well made, wonderful color light system, quiet, lots of variety in jets, very powerful jets, ability to switch out the jets, lots of variety of seat heights, warranty, Dura shell is very strong and the enclosure is very nice looking. Customer service is the best.
Cons:
Ozonator makes a slight clunking type noise as the air and water go through the jet, shell colors are plain, - they only have 3, white, blue, and green and look like cheap plastic, but we did come to like our white one, kinda reminds me of sitting in a snow field. Price is higher than most tubs, but I think you get what you paid for, just wish I didn't have to pay this much for one. |
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