What's the Best Hot Tub

Hot Tub Review

Cal Spa (Home Series)
Manufacturer: Cal Spa

(Based on 11 reviews)
Avg. Price: $6100

Reviews: 9 - 11 of 11   View as Outline   Previous   All Post Review
cal spas
Nov 26, 2010 1:21 am
SNOW BOARDER


i love my cal spas hot tub, it is my second one, in between i,ve had arctic spas and a coast spa, no comparison. my local dealer helps me when i need it and we had our hot tub serviced , they had the part in stock and replaced under warranty no charge same day service.

Date Purchased: nov 2009
Price Paid: $10000
Recommend: Yes
Pros:
really thick shell keeps it from cracking ,strong jet therapy,nice sounding stereo
salt water purifier works great!

Cons:
bought the bench model wish i had the reliner again


Cal Spa
Mar 11, 2010 1:53 pm
calspaowner


This spa was great when it was working. Unfortunately, the Cal Spa 5 year warranty is useless. The motor/pump assembly is poorly designed and has a high failure rate. Although the warranty states this is covered for 5 years, Cal Spa does not honor their warranty. If you read the fine print, they give themselves lots of reasons to not honor the warranty regardless of whether they are true.

Date Purchased: 12/2005
Price Paid: $8000
Recommend: No
Pros:
Style
Comfort

Cons:
Useless Warranty
Undependable
Poorly designed pump/motor assembly


Do not buy this product
May 21, 2005 1:09 pm
wmccall
*****


I thought I was getting the best deal on the spa I was buying. Until I starting having problems. Th first thing to go was the pump. I was down for three weeks. The worst thing was how I my wife was treated by the so called service department at the dealer. The next step was to call the manufacture to find out we didn's have a warranty through cal-spa. No factory warranty. We are at the mercy of the dealer. well, the next thing to go was the heater. The life time heater that cost me $86.94 to replace. They don't tell you that all the parts that connect to the heater are not covered.
Know for the best part they told me it would cost around $12.00 per month to operate. This was an outright lie. This spa is in the neighborhood of $30.00. per month

Date Purchased:
Price Paid: $0
Recommend: No
Pros:
low price


Cons:
NO Warranty
Poor Construction
Customer Service
No Filteration
High Electric Bill


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