Thanks Bonibelle. Any help on this issue would be greatly appreciated. I love my new tub to death, but this is an issue that bugs me. My previous HS tub ran like a watch for over 11 years, so any early difficulties with the new one disturb me a bit.
If one of the dealers could briefly explain why the Hot Spring system can't use a universal remote like the Balboa Dolphin, that would help me understand a lot. (My dealer didn't know the answer, and rightly, said so up front)
Thanks again