What's the Best Hot Tub

Author Topic: Question For Dealers .......?  (Read 3550 times)

Zep

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Question For Dealers .......?
« on: May 24, 2006, 12:13:34 pm »
Can you guys tell me what you would charge (ballpark)
if someone called you to send a tech out
and install a cover lifter if they did not
purchase the tub or or the lifter from you?

I know someone could do it themselves and
that it would probably vary tub to tub and
lifter to lifter, but I am curious about what
the standard "ballpark" fee would be for you to
do this if someone called you and asked
this question this afternoon.

Are we talking 75 bucks? 100 bucks? 150 bucks?

Thanks.

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Question For Dealers .......?
« on: May 24, 2006, 12:13:34 pm »

shabba34

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Re: Question For Dealers .......?
« Reply #1 on: May 24, 2006, 12:22:55 pm »
Standard service call out of warranty.  $100.00. ;)

Chas

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Re: Question For Dealers .......?
« Reply #2 on: May 24, 2006, 12:27:30 pm »
$75
Former HotSpring Dealer - Southern Cal.

wmccall

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Re: Question For Dealers .......?
« Reply #3 on: May 24, 2006, 12:41:36 pm »
Quote
Standard service call out of warranty.  $100.00. ;)



At $100, I would expect he use a manual screwdriver for the screws.  ;)

That is all I have, I just installed my covermate II and the self tapping screws were a real job.  I'd be pissed if a guy got the job done in 5 minutes :)
« Last Edit: May 24, 2006, 01:21:21 pm by wmccall »
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Chas

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Re: Question For Dealers .......?
« Reply #4 on: May 24, 2006, 12:46:12 pm »
Quote


At $100, I would insight he use a manual screwdriver for the screws.  ;)

That is all I have, I just installed my covermate II and the self tapping screws were a real job.  I'd be pissed if a guy got the job done in 5 minutes :)

We wouldn't slow it down to 5 minutes even for you, Bill.
Sorry.
;)
Former HotSpring Dealer - Southern Cal.

East_TX_Spa

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Re: Question For Dealers .......?
« Reply #5 on: May 24, 2006, 12:56:16 pm »
We only service our customers and our spas.  Out of warranty service calls are $60/hour.

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shabba34

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Re: Question For Dealers .......?
« Reply #6 on: May 24, 2006, 12:57:22 pm »
Quote


At $100, I would insight he use a manual screwdriver for the screws.  ;)

That is all I have, I just installed my covermate II and the self tapping screws were a real job.  I'd be pissed if a guy got the job done in 5 minutes :)
Our standard service call is a $100.00.  The customer then respectfully declines our offer to install the item, and they do it themselves. ;D

hymbaw

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Re: Question For Dealers .......?
« Reply #7 on: May 24, 2006, 02:20:01 pm »
$79 for the call. $70/hr. after the first 1/2 hr.
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Dr. Spa™ Ret.

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Re: Question For Dealers .......?
« Reply #8 on: May 24, 2006, 02:29:40 pm »
Quote


 I'd be pissed if a guy got the job done in 5 minutes :)


Why? He may have another hour into the job just in commute time.  Time he's entitled to be paid for, as well as the costs of driving the vehicle.

A looooooooong time ago when I was a lonely independant service guy, I spent more time driving between jobs than actually at the jobs.

Now if you brought the spa to me, so I din't have any travel time involved.... well, I coulda cut you a good deal  ;D

HEY! Is anyone charging a "fuel surcharge" for service calls yet?
If you can't sell it on eBay, it may not even qualify as landfill.

Retired (mostly) from the industry after 33 years...but still putzing around with a consumer information website, and trying to sell obsolete owners manuals

shabba34

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Re: Question For Dealers .......?
« Reply #9 on: May 24, 2006, 02:33:14 pm »
Quote


HEY! Is anyone charging a "fuel surcharge" for service calls yet?
We raised our out of warranty service from $90.00 to $100.00, however warranty calls remain without trip charges or fuel surcharges.

anne

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Re: Question For Dealers .......?
« Reply #10 on: May 24, 2006, 04:53:17 pm »
Quote

Why? He may have another hour into the job just in commute time.  Time he's entitled to be paid for, as well as the costs of driving the vehicle.




;)I think his point was that he did not want to see someone complete a job in 5 minutes that he sweated over for 1/2 hr to 1 hr. I too recently installed a lifter with self tapping screws, and it was a bit of a job. Very glad I had a cordless drill.
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Hot Tub Forum

Re: Question For Dealers .......?
« Reply #10 on: May 24, 2006, 04:53:17 pm »

 

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