It was determined not to be a lemon. The situation has been resolved to everyone's satisfaction. I wish you the same success with your dilemna. 
Terminator
I was actually a bit surprised it was resolved at Watkins as quickly and easily as it was (I realize it wasn't quick and easy if you factor in the time with the dealer). From the discussion of the issues it seemd like the spa was readily fixable and thought they'd first try to work with the dealer to resolve it as it should have been in the first place. It seemed the swap was made to appease the customer more than an admittance that the spa was a lemon. This is the price of doing business when you want to keep a good repuation for quality and service. That's one thing that separates some of the better spa makers from some of those who seem short sighted in their post-sale customer service approach.
