Welcome to our forum.
I love the arctic brand, however, one flaw that bothers me is the jets. They do not lock into place, so they have a tendency of turning randomly to the off position. This has been corrected for 2006, and I believe that warranty may infact cover this.
Anne, does your dealer have an arctic avalanche in stock. This tub has one molded seat that has neck jets in them.
keating, the jets have a fix forsure. They are coming out soon.
as for neck jets, I am not a big fan. When you are looking for a tub, you look for all kinds of things that eventually you will not need or use.
I wanted a waterfall, which I dont use,
lighting, I use only one color not the 14 different choices that I have.
As for comfort for your neck and shoulders, both myself and Stlrex have stated that the tundra has the best of both worlds. One seat in the tundra will blow your socks off. This is not to discredit all the other brands, its just what I know and it sounds like anne is happy with the arctic brand. If so, Anne please try the tundra before you make your purchase.