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If I ever find out what dealers doing this Im going to turn him in to the Caldera People.
I imagine all you'd need to do is get the serial number and pass it on the Caldera. I gotta beleive tehy track who gets what spa by that number.
On the other hand, put yourself in my position: if Mrs. Jones left my showroom in a huff because I wouldn't take money away from my family and give her a spa for next to nothing, and then later is on the phone begging me to come fix the same exact spa which she went off and purchased from a distant dealer who now can't show up until next Thursday - my normal answer is 'sorry, but no.' And the factory will back me completely.
"It is unwise to pay too much, but it's worse to pay too little. When you pay too much you pay more money, that is all. When you pay too little, you sometimes lose everything, because the thing you bought was not capable of doing what it was expected to do. A common principle of consumer economics prohibits getting more and even sometines the same for less, it can't be done.If you deal with the lowest bidder, it is good advice to add something for the risk you run, and if you do that, you will have enough money to afford something better.Shop - Compare - Be Aware."This is taken from a booklet that we distributed back in 1985 and not much has changed in 20 years. Prices are higher, products have developed and evolved, but buyers still bargain and and sellers still compete with lowball sellers. Wholesale pricing is up and freight is outrageous and comes with a "surcharge".We all want to stretch our dollars, but sometimes, we somehow shoot ourselves in the foot. We have all saved a buck before, where we later spent more to replace it. ALL professional dealers will service ANY customer that moves into town with his product line without exception. But shop him and buy his product from someone who does not expect to be responsible to you in the future, consider this, The money you save should be put in a cookie jar to pay for what you don't get. Maybe, just Maybe you will never need it.
Nice to see you back around my friend....
Keep in mind that some of us tub owners are kinda plumbing smart and see the inside of a hot tub as a very very simple piece of plumbing. This of course is not just me, there is alot of us out there. I have not used my local dealer since I purchased. Except to get the phone number of the factory. My warranty is up on the plumbing and electronics so I will now have to buy parts, if needed, from him. Or another dealer of this brand. So an internet purchase may not be that bad of a deal for some folks.I am a proponant of local dealers for most people, but just wanted to put another spin on this topic.