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I offered to help them any way I could including offering my spa to potential customers that may want to view and/or soak as well as offering digital pics of the spa.
If all dealers handled it as you did, we'd never be upset with how dealers handle things.I'd say you went beyond the call.And sometimes it takes consumers time to recognize that.Perhaps - if you have not yet, offer him this: Hold off on another spa until after the move, then you'll give him a deal on a new one or a credit (as you had stated).That would save some $$ and hassle at move time?