Welcome to our forum.
Our nice-enough local dealer carries only Sundance, Jacuzzi and Artisian hot tubs. We are more interested, we think (having not wet-tested them yet) in Marquis or Masters. What have your experiences with either brand been? I'm concerned by something I read about Masters being made partially of wood inside the structure, and of more customer complaints than other companies. It is very hard to separate out genuine feedback from rival companies posting things ripping down each other. I live in a very cold part of the Hudson Valley, NY (usually) and I've also read that some Marquis don't have full insulation (or do as an "option"). I'm also wondering about whether the difference in price between their Signature line and the E-series. Is it worth it given the fact that the warrantees are so different? In short: if you bought one of these, what was the experience like and how do you feel about the purchase months/years later? Should we seriously be looking at Sundance, too? (If you could tell me about how much you paid, too, that'd be much appreciated!)