Bullfrog Jetpack Oscillator issue

[TheBeef]

Hi guys, this is my first post here so I've tried to find an answer to my questions but after an hour and a half of search i got tired.

I have a simple question. Is anyones of you experienced some issues with their jetpacks? I love my A7L a lot, the only con i can say is the water pressure could be better. I bought it like 14 months ago and one of my jetpack, the oscillator to be exact theres a jet that is not oscillating anymore. Is there something on the maintenance i missed?

I flush it every 4 months to clean it with all the proper product that my retailer recommend me to use, i got the water tested almost every 2-3 weeks, the water is nearly perfect every time. I use mineralux products. but since a couples of week my Oscillator is not working well...

I wanted to know if there something i didn't done right.

One more thing, this summer my water pump broke (they said that was the bearings) they changed it just before i get it cleaned with Mineraluxe Cleanse & Drain to get the pipes and drain cleaned, (can it be the reason why my jetpack is not working correctly?) 

Thx for helping me out!

[BullFrogSpasMN]

call your dealer, it's under warranty so they'll take care of it by most likely replacing it with a new JetPak, there are top notch out at the factory so again your local dealer should have no issues sourcing a warranty replacement Oscillator for you assuming this isn't a blatantly obvious water-care issue...."the water is nearly perfect every-time" as you stated doesn't tell us anything regarding how "perfect" the water is, going to need results from water testing for us to determine that.  Good Luck!