Welcome to our forum.
I have a spa repair company and have worked on thousands of spas over time. I went to work on an ECOSPA the other day and was very impressed with the construction of the spa and the way it was well sealed all the way aroud...including the cover. I can't tell you how many calls I've been on where the spas wooden base has rotted away and water or critters have damaged the inside of the unit. I also found it very easy to work on as there was no need to drain it or dig out foam. This spa had a thermal blanket material. (Not the first time I've seen it). The components were easy to get to and the pump and pack were of good quality. The problem was a quick fix I just needed a small part, the customer put me on the phone with the manufacturer in the sent the part overnight with no charge. So from a professional standpoint I can tell you all around it's a good, well made unit. From a personal point of view I have no idea since I've never owned one, but if I was going to buy one...that would be it. Hopefully this helps.
Strange, every good/positive post on this site about EcoSpa is from customers who have actually owned the product (excluding myself), and all the negative posts are from people who have NEVER owned one.
The tub itself is fine. My cover is warping up at the corners, which is apparently a common problem and one that is not covered by warranty. Buyer beware!
I rarely post anything but i want others to know about how bad the service from this company is. I have only had this spa over a year and a half. The tub is ok, the cover warps and the five year warranty is worth nothing if they dont back it up. They say they will back it up but then never call you back or answer the phone. Just lies and more lies from sun fun pool outlet. The owner Richard Heinsman and pedro dont trust anything that comes out of their mouth. BUYERS BEWARE DO NOT BUY FROM THEM!
I can recommend Eco Spa with flying colors. .... I am looking to upgrade size. I do believe the Tuff spa is a great product and am going to another show to compare both Eco and TuffPeter
My name is Sam Jarrett, I’m the only Eco dealer named Sam, the person claiming to be Sam in this forum is either using a fake name or does not exist. Eco-Spa is the original hard cover spa that was invented by Fusion Pacific in 2004. From 2006 thru 2012 Fusion pacific private labeled over 6000 hard cover spas for Tuff Spas of Glendale Arizona. Tuff Spas of Glendale Arizona sold these spas under the Tuff Spa name and represented themselves as the manufacturer. In 2012 Fusion Pacific stopped manufacturing spas for Tuff Spas of Glendale Arizona. At that time, I felt it important for my company to continue with a tried and true product that I would be proud to continue selling, so I stayed with Fusion Pacific and became and Eco Spa dealer. This move was the best decision I ever made. I am happy to report in my 10 years of selling this product, Eco has always stood behind the lifetime cover and arm warranty and so have I as a dealer for them. I find it amusing that in this forum you wont find an actual customer that has had a problem with our warranty, but a supposed dealer. So don’t be deceived! If you are a potential customer looking at both products trying to decide which brand makes the most sense for you, I would recommend looking at both products in person and look at actual customer reviews from your potential dealer.
My name is Sam Jarrett, I’m the only Eco dealer named Sam, the person claiming to be Sam in this forum is either using a fake name or does not exist.