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I was also told from the dealer far away that if I decide to deal with them that since my local dealer is a hotsprings dealer he would have to do any warranty work if it was needed
Quote from: Thedoc on September 27, 2015, 02:25:58 pm I was also told from the dealer far away that if I decide to deal with them that since my local dealer is a hotsprings dealer he would have to do any warranty work if it was neededThis is absolutely incorrect! Your local dealer would be under absolutely no obligation whatsoever to cover any warranty work (the dealer that sells the spa is obligated to do any warranty work).Tell him the price you were offered and give him a chance to better his price.
That was one thing I was wondering about was whether he would be obligated to do the warranty work or not that was a big concern....my quote including the dual piston covercradle, standard cover, standard steps is $10827.50 plus $350 deliver a/c the distance (3hours one way)
I forgot to add that price is including taxes that is out the door price
The people here on this board are great, but I have to say this is a barbaric, caveman age industry. Always on sale, won't do warranty work, no price visibility, expectations to plunk down $10k without a test (sometimes without even seeing the unit). As bad as used car sales. With the advent of online used car pricing, perhaps this is the last refuge of the scoundrel.All my appreciation for the fine techs, and the industry folks who post here, but the sales situation in this industry is terrible. I am frankly exhausted by it from shopping for a spa.
As far as warranty work, I would do any warranty work if the manufacturers paid more. For most dealers doing warranty work is a money loser. I try not to charge trip fees for warranty work and thankfully the 2 brands I carry I don't have much of it to do