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Thanks for the responses. The floor model Martinique has not been filled (still has the plastic wrap on the filter cover, etc.) and looks in excellent shape. I'll wet test "a" Caldera model, the Martinique, as I stated, is not filled. Unsure which model they have filled for WTs, but the rep said it was similar jet-wise/motors (but nicer, and more expensive). I have the Caldera rep down to $7200 w/tax and I'm feeling that's as low as he'll go. I told him about the Flair for 8K and he outright said he can't touch that type of competition - the Tahitian is $9600 (pre-haggle, which I didn't do since I won't spend that much anyway). I'm really leaning towards the Caldera because it seems installation will be a breeze for them (they also do inground pools). My tub pad is tricky because it's surrounded by a deck w/railing and difficult to even get to: up one helluva incline and behind my home. Caldera rep didn't bat an eye and said they have all the heavy equipment they need, whereas the HS rep mentioned a crane to the tune of $500 additional, then started discussing if my old hot tub had different wiring, there'd be more cost for an electrician, etc, etc. Anyway, I'll report back after the wet test!girlinhotwater: What made you go with the Envoy rather than the Flair? I'm curious.
Thanks, TwinCitiesHotSpring! Yes, I'll get a full installation report from the seller, both have stated they'll come out to look at the set up - I don't want any surprises when told installation is free. I previously had a spa, and electricity is compatible (I provided pics of my wiring to each). Now it's just the logistics of them placing the spa.I did wet test a Caldera (the Niagara) yesterday and I liked it a lot. I planned to wet test the Flair this morning, but we're snowed in, so will do that Monday. Now Caldera is offering their new Makena model for $8240 (with lifter & tax) to counter HS's Flair price of $8K, without a lifter, which is another $400, for a walk out the door price of $8425. Interesting that there's a huge price difference in the lifters: $200 for Caldera vs. $400 for HS - must be the quality of the lifter(?), and to date, HS isn't willing to comp one to me... HS has a Tempo model for $6599 (pre-haggle), but I first want to wet test their spas and hopefully settle on a model I like. And, the Martinique is still in the running, because I like it and the price (and I'd no longer be getting a floor model, but new). I'm unsure if upgrading to the Makena or Flair is worth another $1K, and would appreciate advice in this area (I don't want to have regrets).Also, can I get some input on Caldera's FROG system? I read positive reviews of it and also looked up bromine vs. chlorine (familiar with that from my Beachcomber). I used my old spa daily and was always adjusting the chemical levels - no fun.Thanks again to you all for the help.
Amazing the difference, Jacuzzi Jim So anyhoo... Caldera rep was supposed to send someone out to do a "site check" today, 2 hour window, and guess what? No show. No call, either, lol. So this gives me great insight with regard to expectations if I buy from them and need service. I'm aghast, honestly. That's not a way to garner my $ when PRE-customer service sucks. I'm due for another wet test at the HS dealer tomorrow - I guess it's a good thing I was (note past tense) torn between the two manufacturers.