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yeah you are probably right..... just found that hotspring post on this forum . Like I said nothing is perfect but its how you manage problems that counts.I decided to add an update to my assessment of three and a half years ago. All of my previous comments are still valid, but with time and experience there is more to be said. My Envoy has had a number of problems and some have been repeats. All have been cheerfully repaired by my very supportive dealer under warranty. The problems have been inside control panel (currently on the 4th one), and the controls for the Moto (currently on the 3rd one). The outside control was damaged by sand blown into it by a hurricane and it too was repaired by the dealer. No Charge.Currently the Moto is sticky and prone to stalling in mid stroke. Tman , since you speak of quality , could you please tell the custumers seeing that post what would be the quality difference between Vortex and Hotspring that would justify the 2of1 price difference ? Packs , pumps , jets , shell , warranty , light , plumbing etc...
Quote from: Vortex Spas on January 04, 2014, 02:22:51 pmyeah you are probably right..... just found that hotspring post on this forum . Like I said nothing is perfect but its how you manage problems that counts.I decided to add an update to my assessment of three and a half years ago. All of my previous comments are still valid, but with time and experience there is more to be said. My Envoy has had a number of problems and some have been repeats. All have been cheerfully repaired by my very supportive dealer under warranty. The problems have been inside control panel (currently on the 4th one), and the controls for the Moto (currently on the 3rd one). The outside control was damaged by sand blown into it by a hurricane and it too was repaired by the dealer. No Charge.Currently the Moto is sticky and prone to stalling in mid stroke. Tman , since you speak of quality , could you please tell the custumers seeing that post what would be the quality difference between Vortex and Hotspring that would justify the 2of1 price difference ? Packs , pumps , jets , shell , warranty , light , plumbing etc...I'm confused, your name is "Vortex spas" but you say you currently own an Envoy!?
They can buy 2 and get half the longevity and quality.
Quote from: Tman122 on January 04, 2014, 02:09:56 pmThey can buy 2 and get half the longevity and quality.You havent answered the question , cmon tman explain us whats the quality difference between those 2 brand on individual parts , i want custumer know you expertise .
I haven't been following a lot of this and I'd never heard of them before so where exactly are these spas made?
Quote from: Tman122 on January 04, 2014, 02:09:56 pmThey can buy 2 and get half the longevity and quality.Answer the question , explain us why a hotspring would last twice the time and whats the quality difference ? Vortex is new to canada and Usa but been in the spa businness for 17 years (europe and australia) The only reason i first came here is because we had our first bad review on this forum that ended up by having this same custumer defending the product he bought because we fixed it right and for that he got banned from this forum , this is a forum for all brands and you guys should respect that , neither me or you will get 100% of the sales Spa and thats fine , as you guys all stated you dont know us so why would you judge something you dont know.I sent you in pm tman whats that written on our certification report ( ul 1563 and csa 22.cabt remember ) and the reason i would not exchange more information with you is that you always make statements with nothing to back it up just like in this article you just cant so if any other dealer or professional over here have global knowledge like jacuzzi jim seem to have then we can talk. If you guys just want your small group of brands to be on this forum just say it but I thought this was a neutral forum where every brands could support what is said