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We've been shopping for quite while and had narrowed the field to Caldera Selina/Hot Springs Pulse or D-1 Nautilus. Over the weekend I stopped in to a Hot Springs dealer I hadn't been to before to check pricing. In the course of our visit, it came up that he was about to take a trade in of a '09 Vanguard that I could get for $4,995. That price includes cover, lifter, delivery, sub panel, all new filters and since it's only 4 years old, and the factory stands behind them for 5 years, he says he'll provide a 1 year parts and labor warranty on his own dime! This sounds almost like a no-brainer to me, but I thought I should ask the experts. Am I as well off in a 4 year old Vanguard with a 1 year delaer provided warranty, as I would be in any of the trio I am considering -- at nearly half the price? This is obviously a one time deal and it's first come first served, so I'm anxious to hear any thoughts.Thanks.
So we went back to see the spa and it looks like it's all they said it was. The cover shows no signs of weather damage and it's not at all heavy so I'm happy about that. The cover lifter is a Covermate III -- not my first choice, but not a deal breaker... I noticed some very minor oxidation around the heater connections, and my sales guy said the service department already noted that and they're going to replace the heater before they sign off on it -- more good news for me. All in all I was pretty happy with what I saw.The only thing that surprised me is that it has an ABS frame! I guess Hot Springs experimented with them for a couple of years but ended up going back to wood frames. Supposedly it was a cost factor that made them switch back to wood, but I wonder... Does anyone know if I should be concerned about this? I'm not anxious to go back into shopping mode, but I'm even less anxious to buy into a known design problem if that's what really prompted Hot Springs to drop the concept.Can some of you industry insiders please offer your thoughts and/or insights on my potential dilemma?Thanks!
Quote from: Wannatub on May 05, 2013, 10:19:40 amSo we went back to see the spa and it looks like it's all they said it was. The cover shows no signs of weather damage and it's not at all heavy so I'm happy about that. The cover lifter is a Covermate III -- not my first choice, but not a deal breaker... I noticed some very minor oxidation around the heater connections, and my sales guy said the service department already noted that and they're going to replace the heater before they sign off on it -- more good news for me. All in all I was pretty happy with what I saw.The only thing that surprised me is that it has an ABS frame! I guess Hot Springs experimented with them for a couple of years but ended up going back to wood frames. Supposedly it was a cost factor that made them switch back to wood, but I wonder... Does anyone know if I should be concerned about this? I'm not anxious to go back into shopping mode, but I'm even less anxious to buy into a known design problem if that's what really prompted Hot Springs to drop the concept.Can some of you industry insiders please offer your thoughts and/or insights on my potential dilemma?Thanks!The move back to wood was about the cost of the ABS frame. That model has an excellent history.
Quote from: Hot Spring Ace on May 05, 2013, 04:30:57 pmQuote from: Wannatub on May 05, 2013, 10:19:40 amSo we went back to see the spa and it looks like it's all they said it was. The cover shows no signs of weather damage and it's not at all heavy so I'm happy about that. The cover lifter is a Covermate III -- not my first choice, but not a deal breaker... I noticed some very minor oxidation around the heater connections, and my sales guy said the service department already noted that and they're going to replace the heater before they sign off on it -- more good news for me. All in all I was pretty happy with what I saw.The only thing that surprised me is that it has an ABS frame! I guess Hot Springs experimented with them for a couple of years but ended up going back to wood frames. Supposedly it was a cost factor that made them switch back to wood, but I wonder... Does anyone know if I should be concerned about this? I'm not anxious to go back into shopping mode, but I'm even less anxious to buy into a known design problem if that's what really prompted Hot Springs to drop the concept.Can some of you industry insiders please offer your thoughts and/or insights on my potential dilemma?Thanks!The move back to wood was about the cost of the ABS frame. That model has an excellent history.Did they have better luck with the wood frame and that caused them to switch back?