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The Thermospa rep. told me that they put in writing the following:Maximum out of pocket costs per incident during the warranty period: $75 years 1 - 3, $175 for years 4 - 6, $275 for years 7 -10. Seems good....
I agree with Term here, you get what you pay for.
PJCthe Grandee is a great tub, if you are comfortable with the dealer, the spa, the would be no question on this unless you are second guessing yourself....