Ordered J-470

[vortmaximum]

May 1st.  Still waiting for the delivery.  How long does it typically take for a tub to be made and shipped?    (In upstate ny)

[firemedic]

Can't really answer your question as I bought an in-stock J470.  But I can certainly say, it will be worth the wait.  It's a fabulous spa, congrats on the purchase!   

[CA_Strom]

I ordered a new J-365 three weeks ago from my local dealer.  I was told to expect my spa in 4 weeks, maybe 3 weeks depending on their production schedule.  It might help that my dealer and my house are only about 2 miles away from Jacuzzi's factory in Chino CA.  Not a lot of shipping time to move the spa down the street.....

[Vanguard]

It doesn't take long, but many times, dealers will wait until they have a certain number of spas to order before placing their order.  If they can fill a truck, their freight costs go down significantly.  Ask your dealer if he has actually placed the order with Jacuzzi and what their expected ship date is.  Jacuzzi dealers could answer better on lead times, but I bet they're not out this far on deliveries.

On the other side, if they just order one, the manufacturer might wait until they can fill a truck in your part of the country.  They can't really just ship one hot tub on a random carrier.

[vortmaximum]

Thanks all.  Sounds about right van.

[ndabunka]

Mine took 6 weeks

[vortmaximum]

Is Jacuzzi swamped with orders?  My dealer informs me that many people have purchased Jacuzzis over the past several weeks and Jacuzzi is taking loner to fill orders do to a high demand.  I suppose this make sense as the economy was not doing good so inventory would be down.   Getiing anxious!  This Saturday will be 6 weeks post purchase, not coming this week, maybe next week........

[hottubdan]

I hate to say this, but it sounds like a story to me.

[vortmaximum]

That's what I'm thinking.  I think they held my order for 2-3 weeks until they had a bunch.  I was informed my order was placed.  Need to find out when it was placed.

[Spatech_tuo]

That's what I'm thinking.  I think they held my order for 2-3 weeks until they had a bunch.  I was informed my order was placed.  Need to find out when it was placed.

The original story has holes. Your theory makes some sense.

[CA_Strom]

Is Jacuzzi swamped with orders?  My dealer informs me that many people have purchased Jacuzzis over the past several weeks and Jacuzzi is taking loner to fill orders do to a high demand.  I suppose this make sense as the economy was not doing good so inventory would be down.   Getiing anxious!  This Saturday will be 6 weeks post purchase, not coming this week, maybe next week........

I ordered my J-365 on 5/12/10, late in the day, and I assume the dealer placed the order the next day, 5/13.  I just got a call yesterday saying the spa is done, and they're picking it up at Jacuzzi Friday for my install.  That's a day short of 4 weeks start to finish.  Since I'm local to Jacuzzi, no waiting for shipping, so I'd say any delay past 4 weeks is due to your dealer batching orders or shipping delays.

[vortmaximum]

Thanks CA

[vortmaximum]

Did some more research.  Called my dealer Ace swim and leisure in ny and they again put the issue with Jacuzzi getting swamped in early May and orders taking longer to fill.  Sooo, spoke with Jacuzzi.  According to Jacuzzi, Jacuzzi is not swamped with orders.  Dealer was waiting for a full truck.  (Which is fine, I can understand that, but don't give me bullshit)  Be honest up front.  Not a good way to start a business relationship.   Jacuzzi says order is filled and ready to ship, but may take another 2-3 weeks depending on when dealer finishes up paper work. 

Sounds like end of June/early July for a tub I purchased May 1st.  I hate bullshit. 

[East_TX_Spa]

If they lie to you now, they're gonna lie to you later.  If anyone in the spa industry tells you that they are "swamped", they has got the fidgets, fo' sho'!

Terminator

[Jet Sitter]

I ordered a tub recently and when the dealer and I were discussing price I said that i was not in a big hurry and if it helped to wait a bit so they could pool shipping with other orders that was fine with me.  They said it would help keep shipping costs down on the spa.  We agreed to a price and they placed the order but it is on hold with the factory in case they have any other orders in the next few weeks.  In the meantime, i have work to do to get ready for the tub.  If I have to wait a couple of extra weeks after the work is done, i don't mind - we have been looking at tubs for a long time.