Ask an Arctic Dealer anything

[Micah]

Tom does exist, he handles all the communications for Blue Falls Manufacturing (Arctic Spas).   He sends out all the updates and communications from the manufacturing to the dealers.  

I thought you meant the "TOM" from myspace.  I guess I'm showing my age.

[East_TX_Spa]

Never mind...I found the answer.

Term

[wewannahottub]

Ok, a NEW and Arctic related ?----Will Arctic be bringing back the smooth surface "swirly" shell??  And in a variety of colors??  (I like blues/grays/blacks) OR will it continue to look like the granite/marble type surface??  I know there is a smooth, white shell.

Just curious.

[Summitman]

Arctic has several colors to choose from.

White colors
Lunar (granite)
Moonscape (granite)
Bath White
Cameo White ( my favorite) closest to swirly white

Dark Colors
Silk (gray color)
Black Metallic (granite)
Denim(blue)
Mocha(brown)
Starry Nite Blue(blue granite)

You should check out the Cameo White with stainless steel jets, it looks pretty sweet!  With the deluxe northern lights you will be bling blinging!

[Steve]

I think I owe you an apology goarctic...

You started a very useful thread and I was one of the first to make light of it when really it should have been utilized for the purpose it was intended. It has slowly deteriorated since... again, my apologies... :-/

Hopefully it's used for real questions from this point...

[Summitman]

I think I owe you an apology goarctic...

You started a very useful thread and I was one of the first to make light of it when really it should have been utilized for the purpose it was intended. It has slowly deteriorated since... again, my apologies... :-/

Hopefully it's used for real questions from this point...

Not your fault Steve, I appreciate the good fun joking as well.  Nothing wrong with that.  I appreciate you seeing my purpose of the thread.  I hope it can be used for good questions as well, for current Arctic customers or prospective customers.

[wewannahottub]

Not your fault Steve, I appreciate the good fun joking as well.  Nothing wrong with that.  I appreciate you seeing my purpose of the thread.  I hope it can be used for good questions as well, for current Arctic customers or prospective customers.

Hey, even though I asked Arctic related questions, I thought it was funny as well!!!  WHy do ya'll turn it all around!!!  It keeps things light!!

Anyhoo, ga--I know Water Boy has explianed to me the differences between the Legend Extremes and SE's.  But I forget now.  I need my Aricept and B vitamins .  Would you please run down that list again---and no, you don't have to include the 5 yr vs 10 year warranty-------that will really stir the pot again, and we would ALL be in a tub of hot water-----but isn't that what we all really want!!

Again, a valid question.  

Thanks--Chrisi

[Summitman]

Hey, even though I asked Arctic related questions, I thought it was funny as well!!!  WHy do ya'll turn it all around!!!  It keeps things light!!

Anyhoo, ga--I know Water Boy has explianed to me the differences between the Legend Extremes and SE's.  But I forget now.  I need my Aricept and B vitamins .  Would you please run down that list again---and no, you don't have to include the 5 yr vs 10 year warranty-------that will really stir the pot again, and we would ALL be in a tub of hot water-----but isn't that what we all really want!!

Again, a valid question.  



Thanks--Chrisi

WWHT
The Legend SE comes standard with the 10 year warranty, Forever Floor, Deluxe Northern Lights, and I believe the Onzen System.  (I will have to check on the Onzen system tomorrow, cause it used to come standard with the Peak Ozone Sytem, and Onzen tooks its place)  Ill check tomorrow and let you know for sure on that one.

They both have 61 jets, 3 pumps, 14 air jets, and 1 air blower.  So the LSE adds on the 10yrs, Forever Floor, Deluxe Northern Lights, and Onzen.

[wewannahottub]

Cool!!  

next question---------

Since most manufacturers boast a "maintenance free" cabinet and Arctic has a cedar cabinet (as one of the choices--I have seen others with cedar, too) does the Cedar cabinet need to be maintained??

[wewannahottub]

WHile sitting here and looking at the Arctic website, it doesnt show where the Northern Lights, Deluxe light up--my friend with the Kodiak has NL with the waterfall and 2 large lights but what is the difference, with the NL Deluxe??

Thanks, this has been fun and interesting!!

and, since Arctic is definately one of the forerunners--I like to have all the info I can!!!  Jacuzzi, too!!

[Summitman]

Cool!!  

next question---------

Since most manufacturers boast a "maintenance free" cabinet and Arctic has a cedar cabinet (as one of the choices--I have seen others with cedar, too) does the Cedar cabinet need to be maintained??

Arctics cedar cabinet does require a restain and seal once every 2-3 years.  As long as this is done the cabinet will look like new forever.  The important thing about to remember is its cedar and not redwood like so many used in the past.  This 3/4" thick, furniture grade, tongue and groove constructed cabinet is built to last forever.  Cedar doesnt rot and repels insects!  If you look at most "maintenance" free cabinets warranties you will notice that they dont cover fading or cracking!  Cedar isnt bad, it actually makes a great cabinet.

btw, for those that just have to have the synthetic cabinets, Arctic does offer them!

[Summitman]

WHile sitting here and looking at the Arctic website, it doesnt show where the Northern Lights, Deluxe light up--my friend with the Kodiak has NL with the waterfall and 2 large lights but what is the difference, with the NL Deluxe??

Thanks, this has been fun and interesting!!

and, since Arctic is definately one of the forerunners--I like to have all the info I can!!!  Jacuzzi, too!!

Ill check on the deluxe lights and Onzene if they come with the LSE  when I get to work and get back to you.

[Steve]

Arctics cedar cabinet does require a restain and seal once every 2-3 years.  As long as this is done the cabinet will look like new forever.  The important thing about to remember is its cedar and not redwood like so many used in the past.  This 3/4" thick, furniture grade, tongue and groove constructed cabinet is built to last forever.  Cedar doesnt rot and repels insects!  If you look at most "maintenance" free cabinets warranties you will notice that they dont cover fading or cracking!  Cedar isnt bad, it actually makes a great cabinet.

btw, for those that just have to have the synthetic cabinets, Arctic does offer them!

And for the record, I'd take cedar over any other cabinet. As goarctic said, it can last forever but it looks better (IMO) and cedar is used for totem poles. There must be a reason they chose cedar...

I always get a kick of the "zero maintenance" thing. I would treat my cabinet once every few years and it took about 30 minutes to do it. So yes...cut out that horrible 30 minutes of work every 3 years and go with synthetic. Doesn't sound as powerful in that perspective does it...

[Summitman]

Ill check on the deluxe lights and Onzene if they come with the LSE  when I get to work and get back to you.

Ok officially the LSE comes with
Forever Floor
Onzene System
Deluxe Northern Lights (Five lights lights located throughout spa)
10yr. warranty

[Tom]

Does Tom really exist or is he a committee?

<Eerie, deep voice> "My name is Legion, for I am many."  
<cue spooky music, maniacal laughter>

No, just one of me.  Do I really exist?  Gee, I can't handle deep existential questions this early on a Monday morning.  Let me get back to you on that.