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Yes, 100% sure. The cover has a 3 year warranty, but everything else on a Legend SE is fully covered for 10 years, and it is not pro-rated either. If a pump goes bad in the 9th year and the 11th month of ownership, it is covered, parts and labor. It really is a great warranty.
Read the pump disclaimer carefully. Damage caused by failed pump seal is not covered.Travel charges apply after 30 days. That is a statement from the manufacturer, not an option of the dealer.And who is going to take care of Anne who has no dealer?
Every spa warranty I've ever read (even our local manufacturer here), allows for trip charges.We all know that's just another part of the warranty to let the dealer recover necessary costs - if it's not necessary, don't charge it. We don't make money on warranty, but we're here to earn a profit - we don't allow ourselves to lose much money (face it - if we want to be #1 customer service, we've got to be willing to eat some of the service cost).Trip charges are a dealer to dealer comparison - there is no real difference I'm aware of in the manufacturer warranties.
Being the consumer advocate that I am (and I'm not referring to Arctic but to ALL spa companies, my brand included), if a customer wanted a lower price on a new spa, could they waive their warranty rights and have that amount deducted from the cost?Is there some law that prevents this?If it could be done, what would be the dollar amount?Term
As far as I know it is the longest equipment warranty in the industry.How long have they had the 10 year warranty? It would be interesting to see stats for years 6 - 10. Does Arctic have backing on this from their venders? I predict quite a liability for Arctic in a few years... if you all sell a bunch of them.
Check out the warranty you can download it from www.arcticspas.com. I think on the web site it's still the 2007 warranty. I know the 2008 warranty has changed i.e. the AquaTremmor Stereo now has a 2 year warranty. I would claim it to be the best warranty out there, but I don't have time to read everyone else warranty.
Do anyone know?
However, I do know of at least one warranty which is more comprehensive. But it is quite a bit shorter.
Iron clad and straight forward if ever I've seen one!Term
Would it cover a rubber duck removal from pump or plumbing?