Welcome to our forum.
The Arctic factory will not help me with my spa warranty issue...
I have recently been advised that it is not covered under my warranty.
Some of those are new images and of better quality than the ones in the original submission.
stick a few socks in the gap for the meantime so you do not lose all that money. There were a couple of issues regarding that same problem so you are not the only one. They must be well aware of the issue and I am suprised Artic doesn't respond in a timely manner for you guys. As I noticed Tom has been the most caring so far but that doesn't help if the man upstairs doesn't acknowledge. They should give you a new tub for it being so out of Wack!