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I bought a Hot Springs Vanguard last year and a pool this year from the same dealer. I spent over 12K with this dealer and not one time since I purchased these items did the dealer ever call me to see if I was happy or if I had any questions. By the same token, I bought a used Toyota truck 2 years ago and every six month the dealer sends me a letter thanking me for my business and just checking to see if I have any concerns. He has even sent me birthday wishes for the past two years. The difference -- when I purchase my next vehicle I will be inclined to purchase it from the Toyota dealer. When I need pool and spa chemicals I don't buy them from Hotsprings dealer. As a side note, I am very happy with the hot tub -- not so happy with the dealer.
Like others have stated it is just an air valve that can wait but how will they react when its something major in the middle of Winter? BRRRRR its cold out and we cant work on spas when its cold out
Okay dont take it apart what do I know,I only worked on them for 3 years. Like others have stated it is just an air valve that can wait but how will they react when its something major in the middle of Winter? BRRRRR its cold out and we cant work on spas when its cold out