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They claim to be the second largest spa manufacturer in the country? Sounds like they do a lot of custom work-
I think you may need to put those two sentences together. That is the ONLY way it could come close to being true: they MAY be the secnd largest CUSTOM maker of tubs. They most assuredly are not bigger than Sundance/Jacuzzi, who is generally thought of as the second largest maker of tubs.
I just want to make it clear that all I'm doing is quoting what I was told- it was fragmented information from people who are excited about the percieved deal they got. I'm afraid that my friends were probably taken for a ride. They still have not taken delivery of it. Doesn't seem appropriate for me to ask them to reconsider their purchase now.......does it? I can't exactly claim to be an expert, and they feel that they did their research. :-/ :-/
They are based here in San Diego, not far from the Watkins plant. They are low end spas similar to a gulf coast. Hihghly uncomfortable spas, not the best quality, but they are "factory direct" and have 50+ jets with 5hp motors are are only $3k-$5k.Personally I think that people can buy a lot better "low end spa" than southwest. There has been some somewhat shady things that have gone on with that company in recent times, and in my personal opinion I would avoid them.