Hello all,
I am a first time spa owner, I have just recieved my epic yesterday, not happy with delivery but it is another story. What I really wonder about was lift installation and user orientation:
- My epic comes with lift but it was not installed, I called the dealer and they said because "customers may have diffrenent preference as where the lift should be installed so they leave it up to the customer". Is it normal for dealer to write in the contract spa, lift, cover, step... but the lift and cover come uninstalled?
- Will the dealer come to my house to give me to orient me how to operate and maintain water? or I have to come to their store? (I am waiting for my electrician to hook it up this week)
Thanks for your help