My sister took delivery in Erie, PA of her new Vanguard yesterday, sounds like the install went well, the water was 103 by 7pm, and they soaked at 11ppm where my brother in law got home from work. I'm trying to lure her into the forum. I guess the install went well ,but the installer told them to put the chemicals in before they get in. I hope to get her in and straighten that out. But my first ever soak in a Hot Springs tub will tentatively be 7/2/10