Hi all,
I'm a new hot tub owner. Had mine a little over a month. last couple of weeks, we've felt like we've had it under control and it was doing fine. haven't been in at all this week because we've been so busy. We have been checking it everyday and adding chlorine when it needed it. The only thing that's happened is about 2 weeks ago , the foot massager jet came off. It had been doing that and we'd put in back on. Well, the plastic clip thing that held it in broke, so we left it off and the jet still worked. We planned going into the hot tub store where it was purchased and get a new one but hadn't go around to it. anyyway, that foot massager jet is also connected to jet 3 and the filtering system. I went out to check water today and noticed the temp was only 82! I was like, WHAT the? Turned on the jets and only pump 1 and 2 would cut on. Now, the water level was a little low but it was well above the filter baskets. We got the book out that came with the hot tub (Clearwater brand "beachcraft"by the way) and the book does not have that much info in it about our specific tub. Other than, water level being a little low and or breaker possibly being thrown, we couldn't figure out what could be the problem. We went thru shutting down the tub, restarting and trying to prime after we took filters out and cleaned them and added water to tub. We also found 2-3 leaves in skimmer basket. Have no idea how that happened, the tub has been covered! Of course where the filtering cycle isn't working, the water is murky. My husband has tried to figure out the problem all day. It's sunday so there's no one to call. Here's the kicker! We bought this hot tub used. It's only a year old. So, we thought we had warranty left on it. Just Happened to read the back of the book, and we don't! Only the original owner does. Now what! I'm so bummed right now. We are hoping someone can help. I'm afraid we've made a mistake in buying this tub. Please! If ANYONE has any ideas or have had a similar problem, please let me know. Thanks!
