Sticky diverter -- how should I warranty it?

[pg_rider]

So I've got a diverter valve on my 2006 Sundance Optima that is getting progressively harder to turn.  About a year ago I removed and sanded it smooth (there were some gouges on it) and that made it rotate like butter.  Fast forward to now though, and its turning harder than ever...

My question is -- should I pull it out and just bring it to my dealer?  Or should I schedule a visit?  If the latter, will they charge me a trip fee?  I'm about 2 miles away.     This should be repaired under warranty at no cost to me, yes?

[Jacuzzi Jim]

 Take it out clean and replace it, if bad bring it to the dealer see if he will replace with new.  I would.  Just shut spa off if your bringing the part in if a pump kicks on, you might lose just a we bit of water.  

[benalexe]

On my tub I find the diverter valves are hard to tun when the spa is on.  Turn the spa off and it is easy.

[ndabunka]

So I've got a diverter valve on my 2006 Sundance Optima that is getting progressively harder to turn.  About a year ago I removed and sanded it smooth (there were some gouges on it) and that made it rotate like butter.  Fast forward to now though, and its turning harder than ever...

My question is -- should I pull it out and just bring it to my dealer?  Or should I schedule a visit?  If the latter, will they charge me a trip fee?  I'm about 2 miles away.     This should be repaired under warranty at no cost to me, yes?

On my 2003 Jacuzzi it is the samae way.  Hard to turn while the unit is on (now) but easy to turn once the pumps are turned off.  I do know that when it was new I could easily turn the diverter even with the pumps both on full speed but did end up breaking two of them that way about 4 years in (last year) so now I just make certain to switch the pumps off and then change the diverter.  Not really an issue for me.

[Vanguard]

My question to you is why didn't you just have your dealer take care of this from the beginning.  Sometimes the homeowner can make things worse.  Then, you find out that your home repair has voided your warranty.

I'm not saying that will happen with this, but you should have just called your dealer.  That is why you have a warranty.

[Gary]

Sand is typically the culprit for this problem, taking them out and cleaning them and sanding the gouges from the valve body will help. Try to keep the sand out of the spa, having a foot bath pan to rinse your feet off before entry will help, you can also get suctions socks that will help.

[tony]

I had my spa checked by the dealer just before the warranty ran out for any potential problems and the tech used some kind of lube on one of my diverters to make it easier to turn.  Not sure what he used but it must be pretty common.

I also understand that the diverters are inexpensive and easy to replace.

[Gomboman]

Paul, I would give your dealer a call. They should tell you over the phone if they charge a Trip Fee. If I remember right you weren't totally thrilled with your dealer.

[pg_rider]

Thanks for the inputs.  As to why I didn't originally call the dealer -- well, they're assholes (as Gomboman seems to recall! )and I didn't want to deal with them.  Funny though, not long after I wrote to Sundance about them they stopped carrying Sundance tubs! lol

Plus, I got advice on here that it was a 2-minute job to rectify the problem, which it was.  I just didn't realize that whatever had caused the gouges was still there....

Anyway, the dealer is right down the road so I'll talk to them and see what they say.  Worst case I'll just fix the diverter myself again...

[Jacuzzi Jim]

 Replacement parts are pretty cheap.

[Gary]

I had my spa checked by the dealer just before the warranty ran out for any potential problems and the tech used some kind of lube on one of my diverters to make it easier to turn.  Not sure what he used but it must be pretty common.

I also understand that the diverters are inexpensive and easy to replace.

That is not a good idea it will help short term but the lube will act like a magnet for the dirt and it will bind up harder in the future.

[tony]

That is not a good idea it will help short term but the lube will act like a magnet for the dirt and it will bind up harder in the future.

I didn't feel the diverter had an issue.  The tech felt it was a little hard to turn and lubed it.  I imagine it was some type of silicone.  Its been a year and still works well.