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Author Topic: Sounds like a wonderful Hot Spring dealer!  (Read 5207 times)

Zep

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Sounds like a wonderful Hot Spring dealer!
« on: January 18, 2007, 10:12:37 am »
Olympic Hot Tub Company Finishes First in Sales in the U.S. for Hot Springs Spas

Seattle, WA (OPENPRESS) January 18, 2007 -- Olympic Hot Tub Company
Co-Owner Alice Cunningham accepted the Territory Dealer of the Year award
for 2006 by Watkins Manufacturing as a result of concluding 2006 in the #1
spot for sales of Hot Spring Spas in the United States
.

Watkins Manufacturing is the manufacturer of Hot Spring Spas, which Olympic
Hot Tub Company sells exclusively through its five-store chain of showrooms in
Seattle, Issaquah, Fife, Lacey, and Everett.

Cunningham said that this award is the second highest honor bestowed upon
dealers by the manufacturer. The top honor is the Locksin-Thompson Award,
which Olympic Hot Tub earned in 1989 and again in 2005. 2007 marks the
company’s 30th anniversary of doing business in the Puget Sound region.

Cunningham credits much of her success this year and every year to her "easy
to buy, easy to own, easy to refer" business philosophy. Her commitment and
that of her 45-member team is to earn extraordinary customer satisfaction by
making her products easy to buy, easy to own, and easy to refer. More than 45%
of the company's sales come from the referrals of satisfied customers.

Cunningham makes it easy to buy by offering free test soaks so customers
can try the hot tub before they buy
. Her team also provides complimentary
Perfect Fit backyard consultations to help customers choose the ideal model,
answer questions about installation, and address other important aspects of
hot tub selection. She has written articles and offered keynote addresses
about this philosophy, which can serve companies of any size or scope that
offer products or services
. Visit this link to learn more about it:

http://seattle.bizjournals.com/seattle/stories/2006/05/15/smallb3.html

Visit the Olympic Hot Tub Company displays at the Northwest Flower & Garden
Show February 14 - 18, 2007 at the Seattle Convention Center & the
Seattle Home Show February 17-25, 2007 at Qwest Field.

More About Olympic Hot Tub Company:[/u]
At Olympic Hot Tub, "We make it easy to take it easy®" is more than a tag line.
It is a statement that describes the heart and soul of the company and how it
does business. Research shows that consumers hesitate to make hot tub
purchases because they are uncomfortable with the purchasing process, need
help figuring out where to install their hot tub, and have worries or concerns
about hot tub maintenance
.

Through the years, Olympic Hot Tub has developed proven, credible, and
caring approaches toward addressing these very real concerns and has
earned among the highest customer satisfaction ratings in the nation in
the process.

Olympic Hot Tub is the oldest spa and hot tub company in the Northwest with
five retail stores located in Seattle, Fife, Issaquah, Lacey and Everett and a sales
and service center in Tukwila, Washington. Founded in 1977, the company
employs 45 exceptional team members and has a customer base of over 14,500
in greater Puget Sound and SE Alaska. Olympic Hot Tub Company is credited by
the Seattle Times with the introduction of hot tubs to the greater Puget Sound area.

Currently celebrating its 30th year of business, Olympic Hot Tub Company is
the #1 selling Hot Spring Spa dealer in the United States
. Hot Spring Spas
are the largest selling brand of spas in the U.S. In addition, Olympic is the most
award-winning spa retailer in the U.S.
« Last Edit: January 18, 2007, 10:15:52 am by wmccall »

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Sounds like a wonderful Hot Spring dealer!
« on: January 18, 2007, 10:12:37 am »

drewstar

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Re: Sounds like a wonderful Hot Spring dealer!
« Reply #1 on: January 18, 2007, 10:18:16 am »
I wonder how many tubs they sell a year?

I liked this line:

More than 45%  of the company's sales come from the referrals of satisfied customers.  

That's the power of a satisfied customer.  :)
07 Caldera Geneva

NE-Phil

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Re: Sounds like a wonderful Hot Spring dealer!
« Reply #2 on: January 18, 2007, 10:38:38 am »
I agree with drewstar. It seems odd they don't mention how many were sold by that company.

Phil
Not a mountain lake? Then it's still a chemical soup!

Webini

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Re: Sounds like a wonderful Hot Spring dealer!
« Reply #3 on: January 18, 2007, 11:07:42 am »
My local HS dealer is the 2003 & 2004 Locksin Thompson Dealer of the Year Award winner.  Great folks to deal with.

« Last Edit: January 18, 2007, 01:55:02 pm by wmccall »

Chas

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Re: Sounds like a wonderful Hot Spring dealer!
« Reply #4 on: January 18, 2007, 11:40:05 am »
Yeah, you have to keep an eye on those pesky 'Award Winning' HotSpring dealers.

Overall, a great bunch of people.

 ;)

 8-)
Former HotSpring Dealer - Southern Cal.

Jacuzzi Jim

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Re: Sounds like a wonderful Hot Spring dealer!
« Reply #5 on: January 18, 2007, 12:11:04 pm »
 I  talk with her every year at the Vegas spa show, a very neat lady.  I see her in alot of the seminars I seem to pick to go to.

 I dont know how many spas she sells a year but I am sure its a boat load.

Her website is always mentioned in Vegas as well by many speakers.

Vanguard

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Re: Sounds like a wonderful Hot Spring dealer!
« Reply #6 on: January 18, 2007, 09:59:43 pm »
Quote
I wonder how many tubs they sell a year?



A LOT!!!!!
The stars at night are big and bright, deep in the heart of Texas and my Vanguard!!!

MarKee

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Re: Sounds like a wonderful Hot Spring dealer!
« Reply #7 on: January 18, 2007, 11:42:40 pm »
It would be interesting to know how many spas they sell.  I would venture to guess 1000-1300?  I know one of Marquis biggest dealers is in the Seattle area as well.  The Seattle market hosts one of the nations largest fairs, the Puyallup fair.  You would be amazed at the sales that happen there each year and I'm sure this dealer participates.

Zep

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  • Cal Spas SQ92 Dallas-Texas
Re: Sounds like a wonderful Hot Spring dealer!
« Reply #8 on: January 19, 2007, 07:44:28 am »
Here she is on tv interview.....interesting clip




Serious Money on KCTS, Channel 9

Alice Cunningham talks with KCTS's Tom Cox about her company, customer service - and her customers.

To see video of the show, click link below and then please choose broadband or dial-up. The video is 8 minutes, 27 seconds long and requires RealPlayer for viewing.

http://www.olympichottub.com/about/press_seriousmoney.html

Hot Tub Forum

Re: Sounds like a wonderful Hot Spring dealer!
« Reply #8 on: January 19, 2007, 07:44:28 am »

 

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