Just too good of a deal to pass up. Will be delivered this afternoon sometime before 3 PM.
Several selling points besides price I considered.
1. The dealer. I think with the way customer service is today, being a dealer on top of the game makes all the difference in the world.
The sales floor clean and professional looking. Everything was layed out and easy to navigate.
The staff looked professional, they wore khaki pants and matching polo shirts and tan shoes. They were extremely helpful and took the time needed to answer all my silly questions. Trust me, looking professional and clean means the world to most consumers.
They offered free sodas and coffee. not a deal maker, but a nice touch.
They piped in tropical music and the place had a nice touch of cocoanut fragrance. This fragrance was filtered in I found out later. Each model was displayed in such a way that you felt you were in the tropics as they had palm trees and thached roof counters spaced around the showroom.Again, these things were not a break maker, but it did add to an overall enjoyable experience.
I had been in over a dozen other dealers showrooms, and more than 1/2 looked dirty and dingy. After entering many of these places, you soon felt the same way, dirty and dingy. Many wore dirty clothes and looked like they were installers, not salespeople.
2. Marquis' reputation and warranty.
3. Fast delivery and set-up. When we decided to purchase the Retreat, I was asked "Can we deliver and set this up for you tomorrow?"
Woah! ------ They are here!
Monk
