If you live in Upstate New York, then you know Saratoga is made close by in Latham, New York. They are very nice family owned spa manufacturer, putting out a nice quality product. Being smaller, they do not get as much press. But, don't let that stop you from looking at them and giving them a wet test. They will hold up well in your tough upstate winters. Service should be very good, being so close to the plant. Goodluck. Dave.