Welcome to our forum.
Sorry if this offends anyone but i have to say it.... I sold a watkins product for 13 years (hot springs & caldera) I switched to Great Lakes and Dynasty. In one year with Great Lakes i have had to fix ONE broke valve due to a customers child , fixed for free, a leak due to a broke fitting on a moter and and about 3 heater elements and acouple of other simple thingst. With Watkins in one year with the same amount of tubs, in 2004 i fixed almost 8,000 worth of panel problems, broke handles same heater element problem, swithces and a broken speaker. Just because they advertise alot more and are a big company does not mean that they are a better product. HOT TUBS ARE ONLY AS GOOD AS THE DEALER THAT YOU BUY FROM......In my area there are 18 different spa dealers and they send me more customers due from poor service in the store, bad techs and over all honesty that i do not have to advertise. Great lakes did have a problem with there shell manufacturing due to excess gas in to forming process but they have fixed that. The foam is every where except within 2 inches from the doors and floor. Over all Great lakes has a wonderful customer service staff and one of the few that will bend over backwards to help. I think they are alitlle noisey myself but for the price its a great deal...P.S. I dont have anything against Watkins, they are a good product, just like sundance, beachcomer and jacuzzi. I just get tired of hearing how they are just the cream of the crop. We are hear to help right? Not advertise.....sorry for the venting.....dont be to hard on me now..
WOW! Thanks for your honesty! I can't believe a Hot Spring dealer on this forum just admitted that HS isn't perfect. I think it defiies some grand law of physics! I have marked this day on my calendar!!
I am a loyal Dynasty dealer, i stand by my product and customers. I am sure that you being such a wonderful Hot Springs dealer for so long have never omitted anything from a customer or anyone. But if you have then your are a more perfect person than i have ever seen.