Welcome to our forum.
From time to time, I have turned to you fine folks on this forum to request your advice and input on different matters. I am doing so again in the hopes that someone out there may be able to help with a project that has been given to me.My boss called me yesterday and said he was appointing me to a task force consisting of him, me, and the Spa Godfather to find ways to streamline our business, eliminate waste, improve customer service, set budgets, and keep better tabs on inventory. In other words, to start running the business like a real business after 20 years of flying by the seat of our pants.I have long seen the need to move to a paperless system by utilizing the technology that's available nowadays, but I'm not sure exactly where to start. I am particularly interested in tablet pc's or some similiar PDA device. I envision writing up spa contracts on these, transmitting them to the home office and warehouse, having the inventory adjusted, and even service orders being sent to our crew via wireless to their PDA's.Any input, info, experience, or advice? Thank ya'll in advance.Terminator
That is great info, my friend, I truly appreciate it.The upfront cost is not a big deal. We've got 3 stores and a separate warehouse. We now have 2 full-time service techs, a delivery manager, and 2 delivery helpers. One salesman per store with part-time help in Shreveport and Tyler. Service vans are already GPS equipped. We're not a large organization, so it should be pretty simple to get networked.Thanks again and if I can think of other questions, I'll be asking.Terminator
If you can spend the time to do it - the warehouse where parts are kept can be barcoded and an inventory system can be automated. It probably takes some time to do it but if well organized and large enough to need such a system can be helpful. It can go down to the truck level if you had a run on parts and one truck had the parts and another didn't.!