accidents do happen. to bad the delivery job was botched. its unfortunate that it happened, but the dealer is responsible for the repairs.
i'm an ops manager for a company that does home automation, alarms, home theatres, cctv's etc. over the years, i have had technicians that have drilled a waterline, electrical wires, and even broken glass doors /windows. a couple of years back, i had a tech cut a small hole in a wall to mount a lighting control center, IN THE WRONG PLACE. he was off by about 2 feet. of course the wallpaper was out of production, so we paid to have the whole kitchenrewallpapered.
its part off the biz. ::)fecal matter occurs...... know what i mean?
i would recomend taking pics and document the damage. call the dealer and tell him you expect a time frame of when the damage will be repaired/ compensated. if the dealer wants to discount the tub, give you a bar, stairs, etc.... feel free to negotiate BASED ON THE REPAIR COST FOR THE ACTUAL DAMAGE.
the customer of mine that we damaged the wallpaper took a check from us, and spent it on something else. thats life. thats why we carry insurance. we were responsible to the customer to put their home back to the condition it was in before we started. we got 3 estimates, and wrote a check to the customer and that made the customer happy.
get estimates to repair the damage, and take it from there.
I DO agree that calling an attorney, etc.... is definitely jumping the gun. giver the dealer the oppotunityu to make you happy. hopefully you can come to an agreement that will make you both happy. and you will be able to soak and enjoy a great relationship with the dealer.