Welcome to our forum.
I recently had one where a lady called and said she had poor jet pressure on a new spa. Knowing that she had recently thrown a party for her kids I asked all of the normal questions about filter cleaning and such....I also asked if there was a chance that the filters were ever pulled while the pumps ran and something possibly got stuck in the pump? She was adamant that this could not have happened.When I got to the house and pulled the pump union off I could feel something stuck in the impellor...She was hanging over my shoulder as I was doing this and asked if it felt like a sample packet of Eucalyptus Spa scent (which it was) so I asked if she had lost a Eucalyptus packet while the filters where out and she said “No I was just wondering if it felt like that”! Then she was frustrated when I charged her a service call!
After we sent a service tech, we added a new question:"Are all of your jets closed?"Kids were in the tub and turned every single jet off.
I had a customer wet test one of my spas the other day, and he had to borrow one of our loaner bathing suits that we keep at the store. He chose the white addidas suit and hopped in the tub. It just so happens that this particular suit does not have one of those inner linings like a normal bathing suit. needless to say, when he got out of the spa, he looked like he had the ass of neandrathol man. The silloet(spelling) of a males genitalia does not help at the closing table, or at least it doesn't for this male! I no longer have that white bathing suit. It was worse than a speedo!
Are you Bills dealer
Had another customer one time come in to do a test soak during business hours. She was a very petite, pretty lady in her late 40's. She was concerned about going from the changing room to the mood room in her bathing suit. I assured her that it would not be a problem as I had a nice terry cloth robe she could wear to get in the tub.She put the robe on in the changing room, came out, and I walked her to the mood room and closed the curtain. After a few minutes, I went to check on her.I quickly had to turn and leave to keep from falling on the floor laughing. Sure enough, there she sat neck deep in the spa with the robe on.Once I regained my composure enough to go back, she was ready to get out but couldn't. The robe had soaked up so much water that she couldn't stand up! When I helped her out, I realized she was butt-nekkid underneath.I held her up as best as I could and helped her to the changing room. She dried off, bought the spa, and left. When I picked up the robe off the floor, I bet it weighed 30 pounds!Terminator