Hi we have a new HS Envoy 2 weeks old. We use chlorine. We did our 2nd shock with chlorine (5 caps bio brand) left the pumps on for 30 min with the cover off, then covered it up and went to bed. The next morning I checked with test strips and the strips said the chlorine level was at 0ppm (can this be correct?) , so I added 2 caps before I went to work. I called our dealer and they said maybe the test strip was bad. I tested that evening I checked again and it was at 3ppm on the strip.
After our 1st shock the next morning the chlorine was at 5-10ppm. I thought that was normal and didn't call anyone. Has anyone heard of this or am I losing my mind??