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You need to at least open the front up and see if anything is dripping. Possibly just a loose fitting or something else. Doubt you did anything while lifting it.. Never heard of the brand, and not that it's bad. But 5 person 350 gallon 110v spa?
Welcome to the forum! Let us know how it goes. Humor him and us with the tape.
Sometimes a little water gets splashed out, or getting in and out water drips off. If the level doesn’t drop I don’t think I would get real worried. Now if you don’t use the tub for a week and there is a trickle on the floor then you might have a pinhole someplace.
How does this on line dealer handle service?