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However, the massage selector/diverter on the left side doesn't have enough tension/friction so it has a lot of play in the middle position where it moves freely. It seemed like you might be able to adjust it if you unscrew the cover but didn't want to do it without insight. I have install guys coming tomorrow to put on the cover assist and will call the dealer to figure it out.
So I can tell why they don't want to warranty those parts. It was a bit of a bear to replace, mostly time consuming. After taking off all the screws for the panel and removing that side's lifter attachment, I had to tear out a bunch of insulation to get to the spot. Then, there is a hose right behind it that it is basically touching. When taking out the old one, the rest of the threaded part was so brittle, it broke twice more in my hand. I foresee me needing to change a few more of these soon. I was going to reuse the same LED part, but it looked a bit worn, and I already had the panels off, so I swapped it too. I'll keep the old LED part, it still worked fine. The extreme brittle state of the old threaded part was really disappointing after only two and a half years. At least it is functional where we can sit in that part of our tub again.
My new Jacuzzi sprung a leak. It looks like it's coming from the backside of the Clear Ray system.
I agree with those that say "stay away from Jacuzzi". I purchased the J 470 from Jacuzzi a little over 5 years ago and it has been one of the, if not, the worst purchase I made in my entire life. The list of defective equipment replaced/repaired is mind boggling! The pumps, brain/control panel, waterfall lighting, JBL audio system and the bucket (the well where the main filter is attached) have all been replaced. The well was replaced a second time, because the same issue continued after the initial replacement. After the second well replacement, I was told I could no longer use the filter that was designed for this Spa. The new well could not accept that filter and I could now only use a smaller filter. I should mention that the Spa also leaks. I can fill it to max capacity and the water line will be below the skimmer by the next day. They told me it was in the waterfall lighting system and that also was replaced. It continued to leak. I called, reported the problem and they came out to investigate. They told me they found the problem and fixed it. I filled it up and it leaked faster. Now, the supply breaker is also tripping. I have placed a call to the dealer and left a message. I have not heard from them. I spoke to a Jacuzzi representative a few months ago and expressed my disappointment with their product. I asked if they had a lemon law type consumer protection program and was basically laughed at. She told me that Jacuzzi would have to exhaust every effort to make repairs before giving up on the product and giving me a new Spa. She also told me that if this were to happen, I would be responsible for shipping costs, installation fees and removal fees of the old Spa. Who can afford those costs? They certainly are not concerned with obligations to their customers. Buyers beware!