DO,
Welcome to the forum. However, if would like to continue to discuss hot tub topics here on the forum, I would casually suggest a new user name. We are here to exchange information, bad and good about many brands and related topics. But the fact that you didn't choose to do so during your buying or initial usage of your tub, that is disappointing. If your only here to spread the word about your bad experience, I would suggest you move on.
Had you been here before and during your issues, I think you would have found this to be a welcoming place. However, I won't let this become a pulpit again ANY brand.
And before I get labeled a Hot Springs Apologist again, I bought Sundance