Hi, I'm sorry I missed your post over the holiday. This spa is very similar to mine (feel free to check out my link) Mine is now 6 years old and overall we still love it and use it 5 nights a week on average over that period. While there are many things we love, I see they haven't corrected one thing I don't like. I consider the wrist jets totally worthless. One is 3 inches higher than the other making it impossible to sit comfortably and use them both at the same time. I find them worthless and noisy anyway, so no big loss.
Two other deficiencies I would be curious to see if they still exist in this model.
1. The two jets that are one either side of the main foot jet (which is great) are poorly plumbed so that almost so water gets to them, no matter what the pump or diverters do, so basically two worthless jets. Let me know if yours are different.
2. The foot jets in the lounger are poorly placed so that they only hit your heels. (This may be different, let me kmow what you think.
Again, I apologize for not getting back to you sooner, I hope you will come back and let us know how it goes for you including how your dealer treats you, and let us know how it goes for years.