Welcome to our forum.
We used a [glow]Watkins[/glow] pre-filter
It surprises me that Jacuzzi doesn't require it's dealers to service their own product. I know Watkins requires it of a dealer when they sign them up. They don't like contract technicians like that.Sorry to hear your dealer is so unresponsive.
What is up with this dealer?Can you discuss his lack of service with Jacuzzi directly? Given their good reputation, I can't believe Corporate would be happy with how your situtation was handled.
Its always important to find a dealer who cares about your needs both before and after the check is given to him. I hope this doesn't become a recurring theme if other issues arise.As far as the problems you had, electronics do fail sometimes and its not uncommon to be at start up as they "burn in" but it doesn't mean that you should expect this to be an ongoing issue. Let's hope all gos well from here.
We really love the tub, it's unfortunate that they were the only possible choice to purchase from.
Just curious, why didnt the people that delivered the spa do all of the start up procedures, and install your cover lifter for you?? Then this would have all been fixed right away.