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I do not know about Emerald but I will echo Mendo about Marquis' taking care of their customers. We originally purchased a 05 Marquis Euphoria. We began to have annoying, repeat problems with (primarily with the pumps). We went to our dealer who contacted Marquis. Marquis came through and gave us a new 06 Epic, loaded, no questions asked, no hassles. We have had our Epic for over a year now - trouble free. Even though we had troubles with the Euphoria, what matters is that Marquis stood behind their product and they went above and beyond in my book!I would recommend Marquis to anyone!
Meriflower, that is a great testimonial. I am a big believer in the idea that when a company steps up and goes the extra mile to take care of a customer having difficulty like you were, it pays off for the company many times over in the end. (and I also think the reverse is true) That story is worth a ton of advertising dollars. Your experience would certainly make me take a second look at Marquis if I were in the market.Rich
I am sure Emerald makes a fine product, With Marquis you are going with a proven company that has a very strong reputation for taking of customers and building a great product. The 641 is the most popular mold in their 27 year history.
Are Emerald spas thermopane insulated spas? I read somewheres they have 3 levels of insulation. Can someone tell me if this is true?