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« Last post by gwmac on March 14, 2024, 07:59:06 am »
I am still waiting to hear back from the dealer. The repair guy said that if it was an electrical issue they would have to take my tub back to their showroom to repair it. Anyone else know if that rings true?
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« Last post by gwmac on March 14, 2024, 07:56:52 am »
I have had very good luck. I don't add any chemicals at all other than the ones my dealer gave me for things like adjusting calcium or Ph levels. My last 2 salt cartridges each gave me over 6 months. They will start gibing you warning to replace them at 4 months but I just chose to ignore those messages and the cartridges were still fine. When they finally go bad it will give you a message that you need to replace them
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« Last post by gwmac on March 14, 2024, 07:51:07 am »
Yes, just slick on the saltwater settings where you can adjust the levels of salt from 1 to 10. Select 0 and it will turn it off completely.
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I've got the NeckEase JetPak and it's been awesome for me. Can't compare to the NeckPlus, but the NeckEase feels strong enough, especially if you only got two JetPaks. Haven't had any issues with water spraying out where it shouldn't, but I guess it depends on how you position yourself. As for the back, the DeepRelief JetPak is my go-to for some serious relaxation. Your A6L sounds like it's gonna be a dream with all those packs! Enjoy it when it arrives!
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It's great that your electrical warranty is still valid. It's strange that the dealer couldn't figure it out. Since the MotoMassage got fixed but the lighting is still wonky, it might be a deeper electrical issue. Hopefully, Hot Springs tech support can pinpoint the problem. Until then, maybe try disconnecting and reconnecting all the electrical connections to see if that helps.
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« Last post by gwmac on March 11, 2024, 11:56:38 am »
ello, I'm reaching out for assistance with my Hot Springs Jetsetter LX hot tub, purchased in April 2021. Fortunately, it's still under the 5-year electrical warranty, although the 2-year lighting warranty has expired. I'm hopeful this issue falls under the electrical category.
Issue Description:
Initial Symptom: Approximately two weeks ago, I observed that the MotoMassager was inactive.
Subsequent Observation: A few days later, the underwater light exhibited limited color functionality, stuck on a few colors and unresponsive to attempts at color changes.
Troubleshooting Attempts: I've tried resetting the remote panel and powering off the tub entirely, neither of which resolved the issue.
Progression: The lighting issues escalated, affecting both interior and exterior lights. Now, when the power button on the remote is pressed, it inadvertently activates the jets and sets the lights to blue. Attempting to change the light color results in all lights turning off.
Remote Control Functionality:
The remote includes several controls: a purple icon for jets, a water drop for saltwater settings (adjusting levels and cleaning cycle), and a lightbulb for light settings. Currently, the saltwater settings are unresponsive, the jets control functions correctly, but the light setting fails to change the lights' colors.
Dealer Visit:
A local dealer inspected the hot tub but was unable to diagnose the issue. Although he did replace and repair the MotoMassage. They've decided to consult Hot Springs tech support for further guidance and I'm waiting to hear back from them. During their visit, a suspected faulty salt cell was replaced without resolving the problem. Notably, when the tub is powered off and then on, the blue lights activate, and saltwater settings are temporarily accessible, but any attempt to adjust the lights immediately negates this functionality.
I apologize for the lengthy post but wanted to ensure a comprehensive understanding of the situation. If anyone has encountered similar issues or has insights into potential fixes, your input would be greatly appreciated. Thank you in advance for your help!
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Since you can't adjust the temp without it, have you checked the manual for any hidden button combos or tricks? Sometimes, there's a way to reset or change settings without the remote. If that doesn't work, you might have to bite the bullet and go for the new controller setup the dealer mentioned. It's pricey, but it could be the only fix.
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« Last post by Malcom Turn on March 08, 2024, 06:39:25 am »
The Bullfrog 2013 A6L SS sounds like a sweet deal, especially with those JetPaks and the Circ. Pump. The Costco Roadshow events seem like a great way to snag a deal, especially with that 18% below dealer prices offer. If you end up getting more info from Bullfrog or the local dealer, definitely share it here! Working a bit longer to boost your budget for the tub sounds like a solid plan.
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« Last post by Malcom Turn on March 08, 2024, 06:35:53 am »
I've been wondering the same thing! From what I've gathered, the circulation pump helps keep the water cleaner and more evenly mixed with chemicals. Without it, you might need to run the jets longer on low speed to get the same effect, which could use up more energy.
As for Bullfrog spas, it's weird they don't include it standard, but maybe they figure most folks won't miss it? If you're keen on getting one, it might be worth adding as an option, especially if you plan to use the spa a lot. You could always ask the dealer about adding it in and see what they say!
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I've got the NeckEase JetPaks in my Bullfrog 2023, and they're solid. Can't speak for the NeckPlus, but the NeckEase does wonders for my neck. About the spray, nah, no water wars here. Just make sure it's set up right for your height. Backwise, the Trio Jet packs are my go-to – feels like a personal massage.
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