Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Balsam41 on December 17, 2006, 10:12:59 am

Title: May have a leak
Post by: Balsam41 on December 17, 2006, 10:12:59 am

We've had our Envoy for about a month. Love it ! Have been noticing that the water level has been going down. Thought initially that it was evaporation . Today I noticed a puddle of water which I toweled up. Checked 10 minutes later and it's back.
My question is this. When I get it fixed will anything be compromised.  Will my spa be a good as new or less than perfect ?
What would you do ?
Thanks !!

Title: Re: May have a leak
Post by: tony on December 17, 2006, 10:28:44 am

It could be as simple as a loose plumbing connection or as complicated as a bad glued joint.  Most leaks are right at the equipment compartment.  The fact that you can see where the water is comming from will help alot.  When fixed it should be good as new.

Title: Re: May have a leak
Post by: Richs100 on December 17, 2006, 10:38:00 am

Where is the puddle?  If it is in the front of the spa, double check to make sure the outside drain valve is fully closed and the caps are tight on both the main drain line and the secondary drain line.  They are on the very bottom edge on the front of the spa on either side of the compartment door.

When my Envoy was installed, they did not tighten these caps and I thought I had a leak too.

Rich

Title: Re: May have a leak
Post by: hottub.pool_boy on December 17, 2006, 11:03:56 am

where's the puddle?

Title: Re: May have a leak
Post by: Tman122 on December 17, 2006, 11:48:01 am

Quote

where's the puddle?

What's the location of the puddle?

Title: Re: May have a leak
Post by: clover on December 17, 2006, 03:45:41 pm

Actually, once the dealer has dealt with it, it will better than the one you have now.  We don't live in a perfect world and it probably is something simple that has been experienced before and is easily fixed.  Let us know.

Title: Re: May have a leak
Post by: Balsam41 on December 17, 2006, 05:11:11 pm

The puddle is coming from the back right corner of the spa .( the side opposite from the control panel) On a side note ,on delivery the installers when putting in the cover lift drilled holes by mistake pretty close to where there now is a   puddle. We have been waiting for the dealer to replace the panel where they drilled the holes.

Title: Re: May have a leak
Post by: shabba34 on December 17, 2006, 11:23:11 pm

If it is a plumbing leak, they may replace the tub at no cost to you.  I believe if the HS spas form a plumbing leak in the first 60 days, it's supposed to be returned to the factory for quality control situations.  This doesn't happen too often, but I recall having to do this 5 or 6 years ago for one of our customers.    

Title: Re: May have a leak
Post by: hot tub Frank on December 26, 2006, 04:49:39 pm

well let the dealer deal with your problem. But i do not think that it is a major problem.