Hot Tub Forum
Original => Hot Tub Forum => Topic started by: Silent Water on September 15, 2006, 02:10:39 pm
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The most perplexing thing for me so far has been the huge range of prices out there.
I am cautious enough not to jump at a big box special that's loaded with features for almost half the price of the more established brands without asking, "WHY?". But I will admit that the sticker price looks pretty appealing for a first-time-tubber.
Will I really spend that much more in repairs and operating costs with a low-end tub? Or are the "brand name" hot tub companies making a killing because they are dealing in a luxury item that only a select few can afford?
I've heard everything from "the cheap tubs have no insulation" to "they use cheaper windings in their motors" but to my rookie eye, some of the cheap tubs look every bit as well-built (on papar) as their elite rivals.
My perception of value is not based solely on purchase price. Long term reliability, efficiency and level of enjoyment for me far outweigh the tag price but I still have to ask:
Where are these cheaper tubs cutting corners to justify such a dramatic price discrepancy?
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Where are these cheaper tubs cutting corners to justify such a dramatic price discrepancy?
Because there is obvioulsy a market for them.
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Sorry, I meant to ask how are they cutting corners? What do they sacrifice that has such a huge influence on the cost?
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My bad....I read it as "Why". Plus I was being a bit glib.
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I've come to believe in the slogan "buy nice or buy twice". In other words, you can certainly save money up front, but in the long run you'll probably end up buying something better down the road (either because the cheap original you bought doesn't work or because you see the benefits of something nicer). So, why not spend a little more up front and never have to second guess yourself.
That said, I'm very curious to hear the difference between the "Hyundai" tubs and the "Mercedes" tubs!!!
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Insulation is the biggest way they are cutting costs. Lack of insulation adds up (unless you go with a reputable company like Coleman).
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I've seen differences in the heaters too, I can image the pumps as well. Like many of us, after a cursory look decided i really wanted somehting I could trust. But I am not an expert in pointing out the finer details. Were are all the dealers today??
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There are some manufacturers that sell lower price tubs at dealers. Artesian has lower end tubs and they were in the $3500 US range back in 2004. Are they the same quality as my Artesian - NO but they are geared for the people who don't want the expensive price tag and just want hot water and jets. I think there are a few manufacturers too.
Although I do question why we need $10,000 + tubs, there is a market for them.
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Although I do question why we need $10,000 + tubs, there is a market for them.
Hey Vinny,
In Canada, your tub is $10000 :'(
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I've come to believe in the slogan "buy nice or buy twice". Â In other words, you can certainly save money up front, but in the long run you'll probably end up buying something better down the road (either because the cheap original you bought doesn't work or because you see the benefits of something nicer). Â So, why not spend a little more up front and never have to second guess yourself.
That said, I'm very curious to hear the difference between the "Hyundai" tubs and the "Mercedes" tubs!!!
The Hyundai tub is for people who get a good tub for the right amount of money. They hold water, get hot  and have jets. They come with covers, can put cover lifters on them and people save a ton of money to build a deck around them.
The Mercedes tubs are for the people who want to thumb their noses at the people who own the Hyundai tubs! Snob appeal is everywhere! ::)
BTW, they both enjoy their tubs the same! Oh and the Hyndai tub comes with a warranty and being 1/3 of the price just needs to last 7 years and 21 years from the purchase date both brands (Hyundai 3x bought new) will be on the old side.
Hyundai's make some pretty good cars - I hate this example.
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Although I do question why we need $10,000 + tubs, there is a market for them.
Hey Vinny,
  In Canada, your tub is $10000  :'(
I wouldn't buy it! [smiley=thumbdown.gif]
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The Hyundai tub is for people who get a good tub for the right amount of money. They hold water, get hot and have jets. They come with covers, can put cover lifters on them and people save a ton of money to build a deck around them.
The Mercedes tubs are for the people who want to thumb their noses at the people who own the Hyundai tubs! Snob appeal is everywhere! ::)
BTW, they both enjoy their tubs the same! Oh and the Hyndai tub comes with a warranty and being 1/3 of the price just needs to last 7 years and 21 years from the purchase date both brands (Hyundai 3x bought new) will be on the old side.
Hyundai's make some pretty good cars - I hate this example.
Maybe we nee three categories:
1. "the Mercedes" Quality tub with some bells and whistles and whatever high-end engineering makes it a good tub that will last 20 years
2. "the Hyundai"- more budget, but still quality. Perhaps simpler design, but with good insulation and well made parts (I'm thinking Tiger River, Marqui "everyday", Artesian Island, etc.)
3. Not sure what analogy to assign to the last category, but now were into the internet based tubs, "factory clearance outlet" fly-by-night manufacturers, bog box store tubs, etc.......
Perhaps the question should be what differentiates category 2 and 3. It seems logical to me that it is a matter of quality parts, good engineering, etc, AND a warranty that stands behind the product. I'm much less familiar with tub brands out there than a lot of readers here, but it seems to me that most of the "category 2" tubs that I can think of are made be companies that make the "mercedes" tubs, but also branch out into economy lines. Are there any stand-alone comanies out there that make a really quality 5K tub and DONT have other more expensive lines?
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I also think the big box stores can afford to make even less of a profit for a tub than a local store. Also the big box store can threaten the manufacturer that they will take their business elsewhere if they don't reduce costs. They can insist periodically that the manufacturer give them tubs below their cost so they can have big sales.
From inside experience, Walmater, Lowes, and home Depot are big corporate bullies. Can Term fine Hot springs for late delivery? I doubt it, but Walmart fines mom and pop operations all over the country for not dotting the i or crossing the T all the time.
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When I see the new Yugo drive by the store, I don't say,"Darn I missed one." That's if I was selling Cadillacs.
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There are all sorts of ways to cut costs that aren't apparent to us shoppers. A lower quality shell isn't going to jump out at us- it'll look just fine on the surface, but how much thinner or how less well made might it be? Same for the frame, cabinet, insulation, jets, cover, electronics. Nickle and dime it to death and you turn a Mercedes into that Yugo.
The entire cost difference isn't just in the cost of the spa itself
Also consider different levels of service. My spa included a pre site inspection, delivery to the spa foundation, and aftercare.
Someone to stay around and actually show you how to set it up- I passed on it, but it would have been there for anyone who choose to.
Plus the service techs are actually employees of the dealer, not some independent generic fixit guy. I dial a local number for questions, I can walk into the dealer and talk spas with someone who know about them and who isn't also trying to sell washing machines, power tools, plywood, vacuum cleaners, carpet and curtains, Kitty litter, and very large containers of peanut butter.
Ask one of those Costco guys to explain spa setup, chemical routines, analyze water problems, stuff like that.
You may pay a few hundred less in purchase price, and end up giving it to you electric company.
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I truly wish somebody would buy a hot tub from Home Depot and remain an active participant here. I'd love to hear more about their experiences. Unfortunately, I think everybody here is pretty much bought theirs from a local/reputable dealer.
I'd compare my tub to a Ford or Chevy. It's made by Artesian, but it's one of their lower end Island line. It makes hot water and bubbles. We love it. Would it be nice to have 3 pumps and twice as many jets? Sure. (i just didn't want to pay for the upgrade).
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When we were shopping, we did go into Home Depot to see what options were available. A guy at a desk handed us a brochure, pointed us toward a binder that was sitting on a table nearby, and went back to whatever he was doing before we asked. When we finished reading the (very confusing) literature, we went back to ask a question. He didn't know the answer and gave us an 800 number to call.
That was enough for me. No sale.
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Part of the value added by the spa dealers is not having to do the above.