Hot Tub Forum
Original => Hot Tub Forum => Topic started by: patty on August 28, 2006, 06:52:30 pm
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Hi..... wondering if there are any recent Caldera Elation shoppers/buyers out there?
What is a good price for an Elation? We looked at one last nite and were given a price of apprx 8,500 incl delivery, chems, steps, cover/lifter. I believe these are 2005 (no chrome/stainless covers on jets) and silver pearl color (this color is not shown in 2006 brochure). I asked the saleswoman but she said the stainless/chrome jets were on a different manuf (Dimension 1), not a 2005 v 2006 difference.
We've been leaning toward Sundance Optima but have held off purchasing. Looked at Caldera as I've read good things about them posted here.
Wet testing Elation tonight. Also looking for any feedback others may have on Optima vs Elation such as quality etc. (beyond the stereo/lounger/lights/footdome/ozone/footdome differences). In advance, Thanks. :)
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I have a 2006 Tahitian and it has stainless chrome jets. unsure about 2005 vs 2006, but i know the 2005 floor caldera geneva doesn't have any chrome jets. San Diego's a Caldera dealer and may be able to shed a little more light on the subject. As for price not sure about your area or times but I know of people who paid that for a 2006 Elation or just a hair more. Good luck with the decision and go with the tub you like for wet test and the dealer you can trust.
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Soooo.. we wet tested Elation last night. Nice spa, but I did not love the lounger. It was all right but seemed very long and I'm 5'7"so I expected to fit better. The stereo was ok, but not great. I REALLY like the 1/2 lounge - it fits well, very comfortable and it doesn't take up 1/2 of the spa. I also loved the seat w/ the neck jets. For $1,000 less the Niagara might be a better spa than Elation for us. Problem is it's not available to wet test. :( We sat in one dry but I don't feel comfortable buying w/out wet testing the model.
I inquired again about the stainless/chrome jets being 2005 vs 2006 model year and the sales girl said she was not sure if they are standard, or when the chrome jets were introduced, or if the spa available was made before/after. Kinda a non-answer but it appeared that she really does not know (as opposed to be evasive..giving the benefit of a doubt).
They do have a Champagne Opal Niagara in stock (wrapped in warehouse). The 2006 brochure shows this color, 2005 brochure does not. So I'm thinking the Champagne Niagara could be a 2006 and have chrome jets??? Are there any Caldera dealers that know whether/not a Champagne Opal Niagara could be a 2005? And if it whether/not it would have chrome jets?
At this point we are between Sundance Optima and Caldera Niagara:
Optima @ 8,800 - no ozone, fantastic foot jets, more attractive waterfall, seems be be a higher quality tub. Dealer not willing to negotiate much on price. Wet tested twice & LOVED this spa .. this was "the one". The only thing I thought could bother me down the road was that jets do not seem to have much differentiation. They are very powerful but they all have a similar feel to me even though I played around w/ them a lot......Did anyone else notice this? Also, I've seen where Sundance does offer an exterior light option but I've not seen a photo. Is anyone familiar with this option?
Niagara @ 7,500 - ozone standard, great lighting, has 1/2 lounger. To me the jets have more personality. Dealer seems eager to make a sale. Dealer spoke at length of standing by their products. To me the jets have more personality.
Our deck is almost ready. I've had enough shopping, and I'm ready to buy this week. If possible I'd like to wet test Optima and Niagara back to back. DH is set on ozone and would like to save the extra $$ but is totally leaving it up to me... Help.. I'm stressed... Thanks.
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find out EXACTLY how old the spa is. Watkins starts ticking off the warranty at one year after the invoice date.
Hi..... wondering if there are any recent Caldera Elation shoppers/buyers out there?
What is a good price for an Elation? We looked at one last nite and were given a price of apprx 8,500 incl delivery, chems, steps, cover/lifter. I believe these are 2005 (no chrome/stainless covers on jets) and silver pearl color (this color is not shown in 2006 brochure). I asked the saleswoman but she said the stainless/chrome jets were on a different manuf (Dimension 1), not a 2005 v 2006 difference.
We've been leaning toward Sundance Optima but have held off purchasing. Looked at Caldera as I've read good things about them posted here.
Wet testing Elation tonight. Also looking for any feedback others may have on Optima vs Elation such as quality etc. (beyond the stereo/lounger/lights/footdome/ozone/footdome differences). In advance, Thanks. :)
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find out EXACTLY how old the spa is. Watkins starts ticking off the warranty at one year after the invoice date.
Hi..... wondering if there are any recent Caldera Elation shoppers/buyers out there?
What is a good price for an Elation? We looked at one last nite and were given a price of apprx 8,500 incl delivery, chems, steps, cover/lifter. I believe these are 2005 (no chrome/stainless covers on jets) and silver pearl color (this color is not shown in 2006 brochure). I asked the saleswoman but she said the stainless/chrome jets were on a different manuf (Dimension 1), not a 2005 v 2006 difference.
We've been leaning toward Sundance Optima but have held off purchasing. Looked at Caldera as I've read good things about them posted here.
Wet testing Elation tonight. Also looking for any feedback others may have on Optima vs Elation such as quality etc. (beyond the stereo/lounger/lights/footdome/ozone/footdome differences). In advance, Thanks. :)
The warranty kicks in after the next full calander year. Ex: 1st quarter 05' product does not kick in until Jan 07' regardless of invoice date. If they have an 05' Niagara, the factory warranty has not kicked in yet! ;)
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I think your salesperson needs to pick up a brochure and read it. The stainless fittings were added for 2006. They were not on the 2005 spas.
As to your choices - if you like the seats in the Elation (Except for the lounger of course), then you like the Niagara. Caldera pretty much uses the same seats for spas in the same size range. So, you have tested most of the Niagara already.
Good luck in your purchase.
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Wisoki & Pkud - thanks for the information on warranty. I hadn't even thought about that. I assumed it would kick in from the date I purchased the spa.
Aquatub - thanks for answering the question on stainless covers on the jets. It bothered me the salesperson did not know the answer.. but I tried to overlook her lack of product knowledge because other than that she was helpful. Some history - we'd been to this dealer on two other occasions and had pathetic experiences so I swore I would not do business with them. But hubby wanted to look for a pool light so he drug me back there - kicking and screaming I might add! Only reason I gave dealer second third chance was because I'd read so many great things here about Caldera. So... as ridiculous as this is.. I was grateful that someone took the time to talk to us! The other two times we were there we were pretty much ignored. Second time I'd called ahead and asked if they had certain models on display, and if they allowed wet testing. I'd told "Jim" we were very much in the market for a tub... and we were driving in from the other side of town (this was during a major thunderstorm). If he said 25 words the whole time were were there that was a lot. Thinking he might be the quiet type I asked leading questions... but he could not have said less. Then, as he was literally locking the door behind us he asked if we didn't want to wet test!!!!!!!!!!!! Another chapter in our "spa shopping from hell" saga. :o
I've learned to laugh at these shopping experiences because in 6 months it will be history. That said, I'm praying the service dept has more on the ball than the sales dept at this dealer.
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Good Luck! Caldera is a great brand. It seems to be growing a lot as you hear more and more about it on this forum. Hopefully your dealer will get things together.
What part of the country are you in? Checking on here for price can be a misleading thing. There are many variables such as part of country, actual city, cost of doing business where you live, freight to different parts of the country, etc. It is tough to get a real comparison of price due to all that.
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I wouldn't let the stainless jets affect your purchase...unless you just love them. Remember you will probably use the spa at night, plus you'll be sitting AGAINST the jets not looking at them. With the water action no one can tell if jets are chromed or not. ;)
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Just so us folks who are not familliar with the caldera eleation here's a pic:
(http://i77.photobucket.com/albums/j61/GodlikeMoron/showroom_elation.jpg)
Did anyone give you price feedback yet?
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I wouldn't let the stainless jets affect your purchase...unless you just love them. Remember you will probably use the spa at night, plus you'll be sitting AGAINST the jets not looking at them. With the water action no one can tell if jets are chromed or not. ;)
I hear ya but it just doesn't work that way. Waterfalls are another one that are exerywhere now and all it does is add some cost to the spa and some visual appeal IMO but i guess it matters to many on that showroom floor. Many of us wonder why customers care about chrome jets and waterfalls and other seemingly extraneous items in the spa but ...
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I wouldn't let the stainless jets affect your purchase...unless you just love them. Remember you will probably use the spa at night, plus you'll be sitting AGAINST the jets not looking at them. With the water action no one can tell if jets are chromed or not. ;)
I hear ya but it just doesn't work that way. Waterfalls are another one that are exerywhere now and all it does is add some cost to the spa and some visual appeal IMO but i guess it matters to many on that showroom floor. Many of us wonder why customers care about chrome jets and waterfalls and other seemingly extraneous items in the spa but ...
Because to varing degrees these are big luxary items and we want the item to be visually appealing? But I agree with you, for me a lot of dressing wasn't too important. My TR has a waterfall and I am amazed at how every single guest that has used the tub has sat in it and said "oooooh, I like the waterfall". But yea, when it's just me and my wife in the tub, the waterfall is turned off.
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I wouldn't let the stainless jets affect your purchase...unless you just love them. Remember you will probably use the spa at night, plus you'll be sitting AGAINST the jets not looking at them. With the water action no one can tell if jets are chromed or not. ;)
For me the stainless/chrome on jets is not a make/break factor. I was trying to use chrome/no chrome to determine model year since the salesperson had no clue. (or feigned ignorance?). I want to know if we're being offered an 05 or 06 at this price.
That said, I agree with Spatech in that they do think they enhance the appearance of the spa. Especially at night when the lights are on as they add extra reflectivity.
Drewstar - I've not had much feedback on price. I searched history and did find some pricing... At 7,500 (without any negotiating) the price seems fair. THe dealer seems like they want to deal (much moreso than Sundance) so we can prob get them down a bit. And I'm going to ask for an extra filter.
My main sticking point is the quality of the Niagara vs Optima. Niagara seems well made. I love the Niagara features as well, if not better than Optima. And price is obviously better... But the quality of Optima just seems higher. One example is the cabinet siding. Another is the waterfall (was not functioning on one of the Calderas the 2nd time we visited.. Also one of the jets on Caldera was not functioning). Not sure if thais is a statement on the relative lack of customer focus at this dealer , or if there are quality issues. My concern is.. if we buy the Niagara.. down the road... are we going to wish we'd spent the extra 1,500 & gone w/ the Optima.
If anyone has comments on quality of Niagara vs Optima I'd love for you to share. Thanks.
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I read the thread, but am still confused on why the Niagara is less than the Elation.
My is that if you asked Chas what he sells the 2006 Niagara, the amount will be over $8,500, but my guess is that he sells it for over $9,000.
The Optima price is in the ballpark of its retail price. If price wasn’t a factor I would recommend the Sundance, but a $1,500 difference is large considering the spas are generally the same size with a lot of the cool features.
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Salesperson said Niagara is $1,000 less than Elation because it doesn't have a stereo. That was verbal, not written. I asked for a quote on Niagara after wet testing the Elation, thinking she'd write it up but she never did. :-/
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Caldera's quality is every bit that of Sundance. Their siding is very heavy duty. Not sure why the waterfall wasn't working, it could have been that they just didn't put the filter lid on properly. As to the jets, again, probably something along those lines.
I feel completely confident in telling you that you will be happy with Caldera. They are very well built and Watkins is a great company that will back you.
If you are happier with the features and fit of the Caldera, that is the way you should go. If you were saying that about the Sundance, I'd say you should go for that one.
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You need to find another dealer, this one (to me) obviously has no clue what he's doing. There is (should) not a $1,500 dollar price difference between the Elation and the Niagra. Remove the stereo and sub woofer, and add in the blower and it's plumbing and you come up with about a $600 difference. Aside from that, almost EVERY Caldera we have delivered has had warranty issues. The reliability and manufacturer support is not what it should be from a company the size of Watkins. It appears to me that they are more interested in taking care of their HS dealers. I also have a hard time believing this is an isolated case. I'd be more incliined to believe that these things are happening everywhere, and the good people on this web site are a drop in the bucket sampling of what's going on out there in the industry. Like my opinions or not, I'm just relating what I'm experiencing. I am currently selling Jacuzzi® 8 to 1 vs the Caldera, with less than a 2% failure rate. I know because EVERY phone call for service comes through me.
Salesperson said Niagara is $1,000 less than Elation because it doesn't have a stereo. That was verbal, not written. I asked for a quote on Niagara after wet testing the Elation, thinking she'd write it up but she never did. :-/
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Forget what I said, I went to Caldera’s site and read it incorrectly. I didn’t realize that the Elation was larger than the Niagara and had a stereo. I just assumed that the Niagara was bigger because it was the first one mentioned on Caldera’s site.
Now, I am even more confused, but I would still recommend the Sundance over the Caldera.
On another note, I would seriously consider looking elsewhere with regards to the Caldera because any dealer that can’t keep the spa they have on the floor working properly should be a very large red flag. The spas on the floor are priority #1 when it comes to service.
Wisoki,
What type of issues have you seen with the Caldera?
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On another note, I would seriously consider looking elsewhere with regards to the Caldera because any dealer that can’t keep the spa they have on the floor working properly should be a very large red flag. The spas on the floor are priority #1 when it comes to service.
Thanks... That's what I was thinking also, but I felt like maybe I was being too quick to judge. In a busy place I can see where customers could screw around with spas so I was giving them the benefit of a doubt. On the wet test visit there was a jet not working and the owner popped it, and a second jet out. Said the working jet must was inserted wrong (showed us a notch that was not properly aligned) so the working jet prevented flow to the one that wasn't working.. Does that make sense? By the time he had it fixed the jets were switched around and I forgot to check if both were working.
We're leaning more toward Optima as the quality seems better, but there are a number of features I like about the Niagara (including price) and Sundance dealer doesn't seem open to negotiation. When we asked about a cash deal he said they don't like cash because it "gets lost"!!!!!!!!!!!!!!!!!!!!!
Now that deck is nearly done we're going to decide/purchase this weekend.
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Initialy it was just jets and stereos, now it's expanded to heaters jet pumps and circ pumps. It's a good thing we stock most of this stuff, since we have to wait 3 to 5 weeks to get parts from the factory, pathetic.
Wisoki,
What type of issues have you seen with the Caldera?
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When we asked about a cash deal he said they don't like cash because it "gets lost"!!!!!!!!!!!!!!!!!!!!!
:o :o :o
What are they doing????
That is a very strange comment, one I haven't heard before.
Terminator
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No kidding, just one more reason to avoid this dealer. If they don't know how to manage a cash transaction, how can they manage a business?
Quote from patty on Yesterday at 11:45am:
When we asked about a cash deal he said they don't like cash because it "gets lost"!!!!!!!!!!!!!!!!!!!!!
When we asked about a cash deal he said they don't like cash because it "gets lost"!!!!!!!!!!!!!!!!!!!!!
:o :o :o
What are they doing????
That is a very strange comment, one I haven't heard before.
Terminator
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Based upon my personal experiences with Jacuzzi and Caldera side by side, this statement couldn't be any further from the truth. Jacuzzi/Sundance = HotSpring/Caldera
Caldera's quality is every bit that of Sundance.
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we're selling the niagra for $8795 right now. The Elation is $9495. The stereo adds more cost to it, it's expensive. The Niagra will have more jets and more force to them.
My advice to you is if you don't love the stereo and don't like the lounger the Niagra is the spa for you. I owned a Niagra myself when I had a house and I loved it. It's a very poweful spa and the different jet configurations are a great feature. Plus the footwell is really large and the footridge will help you more than you think.
Your price for $7500 is a steal, I would hop on that right away.