Hot Tub Forum
Original => Hot Tub Forum => Topic started by: Pathfinder on January 04, 2006, 03:07:15 pm
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Just to get some feedback good or bad on Calspa the company and Calspa the product.
A rep did his presentation for us today It all sounds good on paper but I need some actual opinons. Dealers, owners or previous of both
All the best to everyone in 06!!!
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Just to get some feedback good or bad on Calspa the company and Calspa the product.
A rep did his presentation for us today It all sounds good on paper but I need some actual opinons. Dealers, owners or previous of both
All the best to everyone in 06!!!
A rep? Was this a sales presentation at your house, or a Cal Dealership? I have a friend with a 4 year old Cal Spa, he is still happy. Here in Columbus, Ohio Cal is sold by a respected dealership who also sells and supports Cal and Hot Springs. There is one Cal user who watches for any thread related to Cal, he will be along to tell you how bad they are. We do have a couple fo Cal dealers here who will be happy to answer any questions.
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he was rep for a buying group we are looking at joining for our pool division they have the exclusive for calspa in Canada my company is considering either Jacuzzi,Calspa,or Hotsprings to carry in the upcoming months
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We have had our Cal Spa for about 3.5 months and we are extremely happy with the unit. Our dealer has been very helpful and understanding with our many questions, and concerns on upkeep. I would, and have, recommended CalSpas to friends and family.
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so you bought your tub from a SIMA dealer then... what model did you buy?
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We went with the Atlantic.
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Jacuzzi, Calspa, or Hot Spring............Which of these doesn't belong?!
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hymbaw, whats your direct relation with calspa are you a scorned dealer, salesperson, former owner or just a sheep who likes to agree with the majority. Ive been doing some homework and yes there is a lot of neagtive stuff being said
but also if you look further these negatives mostly are caused
by poor dealerships and fly by night dealers. But as with any company that mass produces products you will find issues and only people with grudges post at different sites not customers who are too busy enjoying there product im sure the happy outweigh the unhappy in any hot tub product.
I know for a fact Jacuzzi and Hot Springs have issues their
tubs they have addressed them and are active fixing them now im just waiting on Calspa to disclose their issues and remedies then our company will make a descision of who we carry
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The multitude of issues I've seen with Cal Saps mostly relate back to the manufacturer. I know some try to blame these issues on other dealers but that's the kind of CYA I'd expect. My opinion of why Jacuzzi and Hot Springs (and others) are better options are because they back their dealers better who can in turn take care of teh customer properly. They too certainly can have their issues with their prodcut but they seem more willing to take responsibility as a manufacturer and I see far fewer customers complaining that they've been left high and dry. Sure it helps greatly to have a good dealer but if the dealer's hands are tied they can only do so much.
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very true and that is the reason we are waiting to see if they will disclose to us any information on problems
Up here in Canada Cal spa is carried by a national buying group some group members have stated problems but they were ressolved by the head office of the group which took up their issue with Calspa.
I guess large buying groups have more sway with manufacturers than independant dealers which really isnt too fair
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I guess large buying groups have more sway with manufacturers than independant dealers which really isnt too fair
I'd certainly agree on that but fair takes a back seat to necessity sometimes. Out of curiousity, are all 3 coming to the table with pretty much the same deal and you just need to decide which way to go or is one of them sweetening the pot a bit more?
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Until the meeting I had with the group and further phone calls and emails over the past few days it was almost case closed I guess when a group collectively bought in excess 5000 spas last year as I am told I would believe that Canadian consumers dont have to worry about the warranty issues as people do in the states.
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Until the meeting I had with the group and further phone calls and emails over the past few days it was almost case closed I guess when a group collectively bought in excess 5000 spas last year as I am told I would believe that Canadian consumers dont have to worry about the warranty issues as people do in the states.
I'm not sure how to interpret your first statement.
I'm not sure the consumers in the states love to hear that their Northern neighbors may have more pull but I understand your point. I wish you the best of luck. Let us know how it goes.
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the company was leaning more one way then the other but we can still carry 2 lines if we choose then decide to go down to one if there is a clear public favorite its all about who is the best potential fit for our company